Proactive ATM Service Contract Management; Sacred Cows Make the Greatest Burgers
by: Tim Bergman, Founder and President, The Bergman Group
ATM networks continue to experience unparalleled change; terminal upgrades, elimination of marginally performing units and new technology/functionality equate to a leaner and more effective delivery channel. Correspondingly, equipment service and maintenance needs - critical for uptime and customer satisfaction - are changing dramatically.