The link between financial performance & member loyalty
What is the ROI of my credit union’s Voice of the Member program? This is a question Member Loyalty Group (MLG) hears often from credit union chief executive officers. Especially…
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Hockey rinks, piggy banks, and iPads: A 3 year experiment with my kids and money
Over the past three years, I’ve been doing a little experiment with my children on their knowledge of credit unions, money, and saving. Each year, I’ve asked them four questions…
Devin Selte
Servus Credit Union
