Top Ideas to Help Credit Union Members During a Disaster

by Ongoing Operations

Written by Robin Remines

If you are planning for how your credit union will respond should a disaster occur for you or your community this post is for you.

Now is the time to look for opportunities to do something extraordinary for your staff, Members, or community. With every disaster comes an opportunity for you to reach out to your membership and entire community.

  • Allow members to charge their cell phones at a branch
  • Provide free wifi at branches
  • Provide emergency disaster branches
  • Allow members to use bathrooms or other facilities
  • Provide drinking water at branches
  • Waive fees for five days
  • Use twitter and social media to communicate with members

Sample Communication

Here is a sample communications piece that you can use to start hearing from your members:

Continue Reading