Too much turnover? New hire journey mapping can help.

Credit unions and community banks obsess over those they serve. And rightfully so! Your members or customers are the core of what you do every day. But have you done new hire journey mapping to invest in your new hires as much as you invest in your new members?

The Great Resignation hasn’t stopped, so this is an important question if you’re hemorrhaging employees.

Sapling says organizations good at onboarding increased retention by 82%. That’s a major return on investment!

To reap that return, you’ll have to obsess over new hire journey mapping as much as member journey mapping. Your new hire journey map should be consistent, give support and make brand disciples.

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