The CUInsight Network podcast: Digital transformation – Nymbus CUSO (#15)

Thank you for tuning in to episode 15 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.

My guest today is John Janclaes, President of Nymbus CUSO. John shares his career journey, how leaders can create a culture of growth, and what credit unions can do to stay relevant. He also discusses the challenges and threats facing the industry and what credit unions must focus on to stay ahead of the digital transformation curve. 

As we start the show, John shares that Nymbus helps credit unions thrive by winning new markets of members, enhancing processes, and modernizing technology. He shares how his team navigates success and finds value in discovering unique opportunities. He believes that technological advancement and proper leadership will help credit unions maintain relevance in a saturated financial market. 

John chats about culture and steps leaders can take to embrace growth at all levels. He shares that credit unions have shown great tenacity during the pandemic. John encourages credit unions to evolve to meet the evolving needs of members.

During the rapid questions, we learn what John enjoys doing outside of the office and his quarantine purchase that helps him win big on the links! Tune in to hear who John thinks of when hears the “success” and what final tips he has for credit union leaders. Enjoy my conversation with John Janclaes. 

Connect with John:
John Janclaes, President of Nymbus CUSO
jjanclaes@nymbus.com
www.nymbus.com
Twitter | LinkedIn  

Show notes from this episode:
What an amazing interview with John! Check out all the exceptional work his team is doing over at Nymbus CUSO here.
Want to hear more from the Nymbus team? Click here.
Hear more from John at Mini-Con:GROW by registering here.
Shout-out: USC Trojans
Shout-out: Pat Haden
Shout-out: Partners Credit Union
Shout-out: Beach volleyball
Shout-out: Chase
Shout-out: Chime
Shout-out: Robinhood
Shout-out: Starbucks
Shout-out: Nymbus Labs
Shout-out: Peloton
Shout-out: Hybrid driver
Shout-out: Simone Biles
Shout-out: Olympic Games
Shout-out: MIT
Shout-out: Western CUNA Management School
Spotify Playlist: Equalman podcast by Erik Qualman
Book mentioned: Leading Digital: Turning Technology into Business Transformation by George Westerman, Didier Bonnet, and Andrew McAfee