Teachers FCU shares stories from a COVID-19 hotspot

Masks in hand, one of New York’s largest credit unions is now in a phased reopening process.

Teachers Federal Credit Union ($7.8B, Hauppauge, NY) isn’t masking its commitment to coronavirus safety. It’s handing them out.

Distributing branded facemasks to members and employees is just part of the protocols in place as one of the Empire State’s largest member-owned financial cooperative slowly returns its working life to a new normal.

New York City has been an epicenter of the COVID-19 outbreak in the United States for the past few months, and with 31 branches in and around the Big Apple, Teachers has hardly been immune to the pandemic’s impact on business continuity, members, and staff.

President and CEO Brad Calhoun is marking his first year at the helm of Teachers this month, having made the move in June 2019 from First Tech FCU in Oregon. Inna Sprague, a colleague at First Tech, made the same move this past March, joining Calhoun as the cooperative’s Chief Experience Officer just as the nation was beginning to feel the effects of the coronavirus pandemic.

 

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