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Upcoming CUNA eSchool to strengthen consistency and success of credit union sales cultures

MADISON, WI (July 29, 2014) — This fall, Credit Union National Association will host a four-part eSchool on inspiring sales team excellence between August 13 and September 3, 2014. Details and registration for the program, entitled CUNA Succeeding in Member Sales eSchool, are available at cuna.org/smse.

CUNA Succeeding in Member Sales eSchool will introduce attendees to proven strategies and expert advice on how to fulfill their members’ needs and increase exposure to their credit unions’ products and services. Its readily applicable session content, presented by sales culture expert Angela Prestil, will also provide a clearly laid-out sales process to ensure consistency and success among both sales staff and coaches.

“People often assume that great sales teams are born with the enthusiasm and vigor to stay perpetually positive and make every member feel appreciated,” said Angela Prestil, CUNA Director of Business Development. “During this eSchool, we’ll go over some of the best ways to maintain that level of member-centric sales without losing steam – and have some fun along the way.”

After maximizing their sales potential, attendees will leave prepared to inspire new sales people, rejuvenate veterans and help integrate non-sales professionals, allowing their credit unions to make the most out of every member conversation.

Session dates and topics:

  • August 13: Developing Outstanding Member Service
  • August 20: Inquiring and Listening for Member Needs
  • August 27: Linking Member Needs to Credit Union Service
  • September 3: Closing Member Sales with Confidence

For more information on CUNA Succeeding in Member Sales eSchool and to register, visit www.cuna.org/smse.

About CUNA:
With its network of affiliated state credit union leagues, Credit Union National Association (CUNA) serves America’s credit unions, which are owned by nearly 100 million consumer members. Credit unions are not-for-profit cooperatives providing affordable financial services to people from all walks of life. For more information about CUNA, visit www.cuna.org or follow @CUNA on Twitter. For more information about credit unions, visit www.aSmarterChoice.org and follow @asmarterchoice on Twitter. Visit the CUNA Press Room for a full listing of media mentions, press releases and resources to stay informed on current events within the credit union industry.

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