Press
TRC Interactive’s TellerSolutionOnline® Is Compliant With FDIC, NCUA
Harrisburg, PA, January 8, 2013: TRC Interactive’s recently completed a revision of TellerSolutionOnline’s FDIC and NCUA Modules to reflect the upcoming changes in the temporary coverage and non-interest bearing accounts. TRC Interactive will continue to watch for regulatory and financial industry updates and make sure their customers have the most accurate and current information for their teller training program.
TellerSolutionOnline® is customized with the financial institution’s preferred method of counting currency and several terms. Loaded with enhanced graphics, animation and special effects, audio and video, TellerSolutionOnline® engages and involves trainees to increase retention and performance. The Program includes modules for Introduction, Your Role as a Teller, Customer/Member Service, Professional Dress, Products and Services, All About Money, Counting Cash, Checks, Identification, Check Cashing, Deposits, Payments, Withdrawals, Miscellaneous Transactions, The FDIC/NCUA, Regulations – Product Information, Regulations – Customer/Member Protection, Regulations – Criminal Activities, Security – Schemes Aimed at Financial Institutions, Security – Schemes Aimed at Customers/Members, and Robbery. In addition, Training Central® (TRC’s Learning Management System), an Administrator’s Guide, and the Action Guide, which is the companion to the multimedia, are provided.
Training Central® is an online System coupled with TellerSolutionOnline® that provides full management and tracking capabilities and maintains a record of all participant activity.
About TRC Interactive:
From online training to multimedia, from internet to intranet, from blended facilitation to self-instruction, from measurement to metrics, TRC Interactive has the strongest credentials in financial institution training today. As one of the most respected training organizations, TRC Interactive is state-of-the-art in not only training, but bank systems, equipment, management problems, needs, and personnel.
For almost 40 years, TRC Interactive has been helping banks and credit unions successfully train their employees by offering a variety of off-the-shelf and customizable online, classroom, blended, or virtual solutions to meet all bank and credit union training needs, including Teller, Compliance, New Accounts, Lending, Management, and Customer Service. TRC (www.trcinteractive.com) is located in Harrisburg, Pennsylvania with additional staff, project management, and media facilities in Buffalo, New York, and Philadelphia and Pittsburgh, Pennsylvania.