San Francisco, CA (September 18, 2024) |
Senso's milestone 10th CUCopilot call, held on September 17, marked the launch of Network Mode, which enables industry-specific knowledge sharing and collaboration using AI.
The CUCopilot Session featured the Filene Research Institute and brought together credit union leaders. Together, they explored and showcased action-driven strategies to enhance operational efficiency and member satisfaction through collaborative intelligence.
The highlight of the event was the introduction of Senso’s Network Mode, which connects credit union leaders, experts, and thought leaders. Additionally, Network Mode offers AI-powered insights to dramatically enhance shared industry knowledge and expertise.
“Network Mode embodies our commitment to changing lives through innovation, truth, and cooperation,” said Saroop Bharwani, co-founder of Senso. “When we started engaging with credit unions through monthly calls, we realized the immense potential of organizations directly learning from each other. Network Mode aims to replicate that behavior at scale, and through an ambient experience”.
Network Mode allows participants to proactively track standard topics and metrics across their industry, take action, and then measure success in real-time. The session highlighted key topics and operational areas relevant to credit union success, including insights related to Customer Inquiries, Account Management, and Dispute Resolution.
Kirk Drake, CEO of CU 2.0, commented, “The introduction of Network Mode provides credit unions with strategies for immediate implementation and improvement, setting a new standard for collaboration in the credit union industry. This model has the potential to revolutionize how industries share knowledge and drive collective improvement.”
Organizations interested in Senso’s Network Mode can apply for access to Senso’s CUCopilot Network at https://senso.ai/cucopilot