Kasisto appoints conversational AI veteran Lance Berks as CEO
Berks selected to lead company in its next growth phase
NEW YORK, NY (October 23, 2024) — Kasisto, creators of the leading conversational AI platform for the financial services industry, today announced the appointment of Lance Berks as Chief Executive Officer. Berks is a seasoned leader in conversational AI with a proven track record of scaling early-stage, high-growth companies in the AI space.
“Kasisto is uniquely positioned at the intersection of generative AI and financial services, delivering transformational automation for banking,” said Berks. “Now it is time to accelerate growth through further innovation and a relentless commitment to delivering delightful customer and employee experiences on behalf of our clients.”
Berks joins Kasisto from Amelia, a market-leading enterprise AI software company, where he was responsible for strategy, partnerships, and global delivery, and was a member of the executive team. He previously was Senior Vice President of Conversational AI at Kore.ai.
Zor Gorelov, Kasisto co-founder and previous CEO, will become a Senior Advisor to the company and remains a significant shareholder.
“Kasisto is entering an exciting and transformative phase, and Lance is the ideal leader to drive the company forward,” said Gorelov. “His unwavering commitment to building strong client relationships, delivering cutting-edge innovation, and leading teams with a clear, shared vision makes him the perfect fit. I am excited about what is ahead for Kasisto with Lance at the helm.”
In September Kasisto announced the successful closing of a Series D funding round, raising the company’s total funding to $90m. The firm also announced the appointment of Don Layden as Executive Chairman of its Board of Directors.
Berks noted, “With innovative AI technology, a world-class team, and strong financial backing, I consider myself fortunate to be joining Kasisto at a pivotal time.”
About Kasisto
KAI is the leading generative conversational AI platform for the financial services industry. Kasisto’s customers include global banks such as J.P. Morgan, Westpac, Standard Chartered, TD, and Nedbank, and US community banks and credit unions such as First Financial Bank, Meriwest and Indiana University Credit Union – and many more. These financial institutions chose KAI for its proven track record in driving business growth and improving customer experiences. The platform is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest conversational AI portfolio in the financial industry and is tightly integrated into the fintech ecosystem through partnerships with proven technology providers such as FIS, Candescent, Q2, and others. Kasisto is headquartered in New York City, with offices across the globe.
For more information, visit www.kasisto.com. Follow Kasisto on LinkedIn.
