New option on InHouse Connexions appraisal process management platform handles payments from borrowers and compensation to appraisers with compliant security, simplicity and full reporting
October 22, 2012 — Ponte Vedra Beach, Florida — InHouse Inc., a provider of innovative appraisal technology for banks, lenders, credit unions and other mortgage originators, announces it has introduced the PayPromptTM appraiser payment service for its industry-leading appraisal management platform, InHouse ConnexionsTM. Using PayPrompt, lenders can have all of the commerce-related aspects of the appraisal automatically handled for them by InHouse Connexions, including payments from borrowers and disbursements to appraisers. Full reporting on accounts is provided, along with PCI (Payment Card Industry) compliance and complete security.
InHouse has been piloting PayPrompt with several of its Connexions platform clients over the last six months and the new service is now fully functional and available to all Connexions users. PayPrompt includes an email link for borrowers, IRS Form 1099 preparation for each appraiser, and other features designed to take the burden of handling payments in the appraisal process off the plates of busy lenders.
“The introduction of PayPrompt is coming at a great time,” says Jennifer Creech, CEO of InHouse Inc. “Lenders are very busy with refinances and other transactions in this low rate environment. The last thing they need is the time-consuming responsibility of handling payments from borrowers and compensation to appraisers,” she explains.
Project/Vendor Manager Katrina Davis of Jacksonville-based Florida Capital Bank Mortgage was among the early adopters of the technology. “We switched to PayPrompt so that we could collect payments up front from our borrowers and brokers via credit card in a secure way,” she says. “We enjoy the benefits of having our appraisers paid in a timely fashion and with a minimum of effort on our part. PayPrompt has proven itself to be highly effective and very efficient.”
PayPrompt is accessed as a menu option within the InHouse Connexions environment and does not require additional screens or software for use. “It is easy for lenders to lose track of how much time is actually spent in the handling of payment processing,” Creech says. “It can take hours to process a week’s worth of transactions and make certain all the details and accounting aspects are taken care of properly. With all the reporting and payments handled for them, lenders are now able to focus on getting loans closed instead of administrative functions that are vital but time-intensive,” she notes. “That’s what great lending technology does – it enhances efficiency and helps our clients improve the quality of the all-important borrower experience.”
The InHouse Connexions cloud-based platform allows lenders to automate the management of appraisals using their own preferred appraisers, AMCs (including InHouse Solutions, InHouse Inc’s own AMC) or any combination of providers they desire.
About InHouse
Founded in 2002, InHouse Inc. is an award-winning provider of appraisal solutions for the mortgage industry. The company, which represents a new concept in appraisal management, has a product and service line that includes InHouse Connexions, a web-based appraiser management platform, as well as InHouse Solutions, an independent appraisal management company. Connexions is currently in use by 28 mortgage banks, lenders, credit unions and other mortgage originators to efficiently and compliantly manage their appraisal vendors. InHouse is headquartered in Ponte Vedra Beach, Florida. For more information on InHouse, please visit www.inhouseusa.com or call (888) 824-9885.