CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional offices Thursday seeking clarity on the Telephone Consumer Protection Act (TCPA). Regulations governing how businesses can interact with consumers are not keeping up with technology, leaving both consumers and businesses at risk.
The message to Congress emphasizes the “massive risk” that faces credit unions due to the Federal Communications Commission’s reliance on the TCPA, and how the current TCPA regulations “do not provide credit unions with any clarity on how to proceed.”
Donovan urges Congress to play its role in the process and encourage the FCC to act on the TCPA and clarify that information communications from credit unions are not subject to TCPA restrictions.
CUNA has been contacting all Congressional offices on a regular basis in 2019. Previous messages highlighted the more than 5,000 credit union leaders in town for the CUNA Governmental Affairs Conference, the need for data security legislation and on credit union assistance to members affected by the government shutdown.