BDI doubles down on its commitment to customer experience
Company hires 2 industry veterans to manage end-to-end customer relations
INGLEWOOD, CA (September 17, 2019) — Today at the Symitar Educational Conference here, Business Data Inc. (BDI), a leading provider of multichannel financial statement and document delivery solutions, introduced industry veterans JC Covalesky and Brian Orta as the latest additions its client relationship team. Covalesky and Orta are seasoned credit union industry veterans, especially in the Symitar space.
“These two are practically household names in the banking and credit union space,” said Todd Holtzman, Vice President of Business Development & Product Planning. “JC and Brian are going to work as a team to ensure a consistent customer experience from the very first contact. A lot of companies can provide statement services, but nobody takes customer service more seriously than we do.”
Covalesky and Orta bring a combined 33 years of experience to BDI. Covalesky’s background is in statement processing, while Orta has worked mostly in financial technology. According to Holtzman, this is a perfect combination of experience and industry insight. “When you combine JC’s 15+ years in statement processing with Brian’s 15+ years in financial technology, you have one unbeatable team,” added Holtzman.
“I know a lot of companies see document processing as a commodity – just another box on a checklist,” said Holtzman. “We’re committed to being the standout support provider in this space. We have the dedicated staff, infrastructure, technology and most importantly, we have the dedication.”
About BDI
Based in Inglewood, Calif., and celebrating more than 36 years in business, BDI provides a multichannel financial statement and document delivery solutions across a wide range of vertical markets. The company combines modern facilities, state-of-the-art technology, and an unwavering commitment to superior customer experience to create a level of value unprecedented in the industry. BDI has been family owned and operated since its inception. Companies of all sizes can take advantage of a true industry leader. Additional information is available at www.businessdatainc.com.
