Achieva Credit Union introduces EVA: a revolutionary virtual phone assistant
Available 24/7, Eva Provides Members with Easy-Access to Financial Transactions Including Account Balances and Fund Transfers
FORT MYERS, FL (August 29, 2024) — Achieva Credit Union announced today the launch of EVA, a new virtual phone assistant designed to enhance member services and further streamline financial transactions. EVA replaces the credit unions long-time MoneyLine product, offering members the same quick and convenient service with a more advanced and user-friendly experience.
Instead of pressing buttons and navigating long menus, Achieva Credit Union members can now use voice commands to access account balances, transfer funds, stop payments, and much more. EVA responds to member questions just like a real conversation, and is available 24/7.
“EVA reflects Achieva Credit Union’s commitment to innovation and our dedication to providing the best possible service experience for our members,” said David Oak, Chief Marketing Officer at Achieva Credit Union. “This service is already hugely popular with our members. It makes banking more convenient, secure, and efficient, while ensuring that everyone has access to the same wonderful financial experience they’ve always enjoyed.”
For members who prefer to speak with a live representative, EVA seamlessly transfers calls to one of Achieva’s member service managers during regular business hours. Security is also top priority, and EVA uses verification questions to keep all member information safe from fraud.
For more information and to learn how you can access EVA, please visit achievacu.com/Home/Eva.
About Achieva Credit Union
Achieva Credit Union was founded in 1937 in Pinellas County. Today, it is rated a Superior 5-Star credit union by Bauer Financial and has more than $2.8 billion in assets and over 25 branches serving more than 194,630 members. Anyone who lives or works in Charlotte, Collier, DeSoto, Hernando, Hillsborough, Lee, Manatee, Pasco, Pinellas, and Sarasota Counties, or whose family member has an Achieva Credit Union account can bank with Achieva. For more information, visit www.achievacu.com.
