PODCAST: Branch automation trends
Balancing member preferences inside transformative spaces.
Brendan Watkins, VP of Product Management at Fiserv.
There’s no one-size-fits-all look and feel of a financial institution. As technology advances and member needs shift, credit unions must position themselves to continue providing high-quality member experiences.
In this episode of the CUNA News Podcast, sponsored by Fiserv, Brendan Watkins explains how branch automation can help credit unions provide members with everything they want from their financial service provider.
Watkins, vice president of product management, discusses trends in branch automation, including changing distribution models and in-branch experiences.
continue reading »