Overcoming talent shortages

Use a human-centered approach to design a connected employee experience.

Claudia Montgomery, managing director, PwC

Credit unions are not alone in struggles to fill staff vacancies in the wake of the Great Resignation and the coronavirus pandemic, when more people evaluated their lives and priorities.

Sixty-five percent of the workforce was actively job searching in December 2021, according to PwC’s latest Pulse Survey. This doesn’t include those who aren’t actively seeking new employment but are open to opportunities that arise.

“It all comes down to people,” says Claudia Montgomery, PwC’s managing director, workforce transformation. “When you don’t have people it’s hard to do business.”

Montgomery addressed the 2022 CUNA HR & Organizational Development Council Conference Monday in Orlando.

 

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