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I love amazon.com. I live in the middle of nowhere and so I tend to buy just about everything from King Bezos. Paper towels, dog treats, ink cartridges, a gas stove (not kidding). I [...]
News Archives
Government funding extension, Senate FSGG bill up this week
The House will consider a continuing resolution to fund the federal government past Sept. 30 this week, and will also consider several financial services-related bills under suspension of the rules. The Senate Appropriations Committee and [...]
Fed’s Bowman confirmed to full term
Michelle Bowman was confirmed by the Senate last week to a full, 14-year term on the Federal Reserve's Board of Governors. She was confirmed in November for a term that was set to expire Jan. [...]
Lending Perspectives: Are you just cheap pizza, or more?
In addition to being a lending geek, I’m also a bit of an armchair economist. Like an armchair quarterback, an armchair economist has never actually been an economist, but I think I have a [...]
Committed to greatness
The New York Giants were all but eliminated from the NFL playoff chase in December 2011, when a world history teacher from a New Jersey high school gave them a motivational speech that changed the [...]
Digital goods & services rule online purchases
Almost three quarters (74%) of online purchases are for digital goods and services; and ridesharing and restaurant delivery represent fastest growing purchase category overall according to a survey from Fiserv, Inc. The research, “The Global [...]
Three ways to prevent communication breakdown in your credit union
Mental health professionals say communication problems are the main reason marriages end in divorce. If poor communication can sever even the bonds of love, imagine what havoc it can wreak between organizations and their employees. [...]
SEO optimization tips for credit union content marketing
Your credit union competing for more than the best rates on things like mortgages and auto loans. You’re also competing for the top spots on Google’s search engine results page. Reaching the first [...]
Don’t go chasing waterfall: Agile thinking helps credit unions better respond to change
If the many conversations Callahan & Associates has held with industry technologists across 2019 are any indication, credit unions might soon stop chasing waterfall. Waterfall, of course, is a software development methodology. But it’s [...]
What are the most vital AI applications for credit unions?
The world is not soon going to be taken over by robots — and neither are credit unions. But for the latter, bots can be a crucial component of member engagement and employee productivity. So argued [...]
What’s required to create a hyper-relevant financial institution
In almost every industry the traditional boundaries defining it have blurred. Banking was a little later than some in this digital transformation, but no longer. New entrants seriously challenge long-held notions of how financial services [...]
The CUInsight Experience podcast: Amy Downs – Resist complacency (#38)
Welcome to episode 38 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. In this episode, Randy is talking to Amy Downs President and CEO of Allegiance Credit Union in Oklahoma [...]
Credit unions can do better than Forbes
Have you seen the list of Forbes’ 100 Most Innovative Leaders published earlier this month? It received quite a bit of attention for one big reason: Of the 100 individuals on the list, 99 were [...]
When a merger is inevitable: Three things to think about
There is a clear industry trend of credit union consolidation. Small credit unions are an important signal of the roots of the credit union industry – many are still very close to their members and are [...]
Mobile/branch service intertwined
For all its bells and whistles, what draws people to e-commerce is primarily practical: It saves them time. It makes their lives easier. It connects them with vital information. It gives them more choices. Chief [...]