Building a better workforce for the future
How and what we define as work is rapidly changing. There is a disconnect between the type of work we’ll do in the future and the skills that will be needed to support this [...]
News Archives
How BI busts out at Teachers Credit Union
Robots don’t stuff envelopes and lick the stamps at Teachers Credit Union (TCU)($3.3B, South Bend, IN), but they have greatly sped up the process of determining who gets those letters and why. [...]
FCU Bylaws 2019 update: Expulsion, limitation of service and unlawful purposes
Last week the NCUA Board finalized a handful of rules, including an update to the FCU Bylaws housed in Appendix A to Part 701. Several substantive changes were made in the Final Rule, which we [...]
NCUA gets tough on secondary capital
You can be forgiven for wondering if NCUA woke up on the wrong side of the bed when it decided to issue its 23 page guidance to its staff detailing the minimum standards they must [...]
Banks can take multiple paths to become digital-ready
Organizations in every industry are trying to determine how to leverage advanced technologies to improve efficiencies and effectiveness, while improving the customer experience. In banking, the pressure to perform is intensified by new competition that [...]
The CUInsight Experience podcast: Lauren Culp – Looking forward (#39)
Welcome to episode 39 of The CUInsight Experience podcast. Hosted by Randy Smith, Co-Founder of CUInsight.com. In this episode, Randy has a conversation with Lauren Culp, the new Publisher and CEO of CUInsight.com. [...]
Meetings could be destroying your culture
Smart CEOs are as good at managing a credit union’s talent and leadership capacity as they are at managing its financial resources. They understand what it means to have a culture that engages their [...]
Thank a hero
Many organizations and communities are recognizing Public Safety Officer Appreciation Week in early October. Our public safety officers – police, firefighters, and EMTs – are well deserving of recognition. They constantly protect and serve, running into danger [...]
From payments to money movement
There are some big changes that have shaken the world of payments. It is no longer just about debit, credit, and card-based transactions. Payments is about Money Movement – a relationship between merchants, consumers, and the [...]
CUNA action alert calls for removal of harmful NDAA provision
CUNA issued an action alert Friday urging credit unions to contact their members of Congress to ensure a harmful provision for credit unions stays out of the National Defense Authorization Act (NDAA) for fiscal year [...]
CFPB releases supervisory highlights
The CFPB Thursday published the 19th edition of its supervisory activities, conducted between December 2018 and March 2019, which provides insights into auto loan origination, credit card account management, debt collection, furnishing, and mortgage origination. [...]
An update on NCUA’s exam priorities
CUNA Chief Compliance Officer Jared Ihrig provided an overview of NCUA examination priorities during a breakout session at the co-located CUNA Technology Council and CUNA Operations and Member Experience Council Conferences in Chicago earlier this [...]
Former CU lending director sentenced for $800,000 embezzlement
A former credit union lending director, who stole more than $800,000 from a Florida credit union and used half of the funds to pay for in-app video games, was sentenced to five and a [...]
Track & measure goal progress to improve sales team performance
Setting, tracking and measuring goals with your employees will have significant impact on your sales team and broader organization. The key, however, is to collaborate with your team and come up with the goals together. [...]
It’s time for your credit union to host a cybersecurity awareness program
Consumers face a near-daily barrage of troubling cybersecurity news, with each story being more concerning than the last. When the public learned about the Capital One data breach, consumers were again left scrambling to figure [...]