It’s that time of year again. You’ve got big ideas, good intentions, and only so much money to go around. Which necessities should make your 2020 credit union budget? Well, we’ve got [...]
I’m not exactly sure what Steve Miller meant when he sang “time keeps on slipping into the future,” but that sounds a lot like wasting time. Time is precious and sometimes your time is [...]
Today’s consumers are inundated with troubling cybersecurity news, on practically a daily basis. When word of the Capital One data breach broke, consumers again were left scrambling to figure out if their personal information [...]
It’s easy to take a look at the world around us and see one huge, hot mess. Scroll social media or watch five minutes of the 10 o’clock news, and you’re quickly [...]
What types of photographs do credit unions use on their websites? I’ve been obsessed with this question for years not only because I’m a photographer and filmmaker, but because visual storytelling has never [...]
The latest back-and-forth between Congress and the Consumer Financial Protection Bureau (CFPB) is further proof that a bipartisan, multi-member commission is needed, CUNA believes. House Democrats have filed an amicus brief supporting the current structure [...]
Cybersecurity is a top concern for the credit union industry year-round, but the issue receives special focus in October, which is recognized as National Cybersecurity Awareness Month. Here are three things credit unions should be [...]
Following the recent decision by the Supreme Court, will credit unions now see another wave of lawsuits alleging their websites are in violation of the Americans with Disabilities Act (ADA)? It’s possible, assert legal [...]
The U.S. Treasury Department has awarded $3.4 million in grants to 28 credit unions to support their programs as Community Development Financial Institutions. Nine NCUA-insured credit unions, representing 104,628 members with $917.[...]
According to a Wells Fargo research report, robots will eliminate 200,000 jobs in the banking industry within the next 10 years. These numbers seem astounding and mind-boggling. However, the robot overhaul has been in [...]
Is strategy or implementation more important? Yes! That’s a slightly nonsensical way of saying that these two components are so critical and dependent upon each other that both must be successful for your well-crafted [...]
One of the critical qualities of leadership is the ability to rally support for vital issues through cooperation and example. When this leader is a regulator with the ultimate power of coercion, to see an [...]
Even while a growing number of banking leaders recognize data-driven customer experiences as crucial to their long-term success, many continue to view digital experiences as secondary to their traditional brick-and-mortar business. Less than 30%, for [...]
With one of the best economies in 50 years – including record low unemployment and higher wages – you may be wondering how to continue to attract and retain employees. “Engaged employees are the bedrock of the [...]
Data governance is an organized discipline of people, process, and technology supporting a company’s data. Starting with data governance needs to be small enough that it is manageable but large enough that it makes [...]
