Over the past few years, the topic of big data, artificial intelligence (AI) and marketing automation have left many small bank and credit union CEOs feeling uneasy. Given the circumstances these institutions face, this is [...]
Does your lending institution have real estate-owned (REO) properties in colder climates? Frozen or burst pipes often cause water and mold damage, which are not covered under most property & casualty or lender placed hazard [...]
CUNA recommended additional amendments to the Consumer Financial Protection Bureau’s (CFPB) Home Mortgage Disclosure Act (HMDA) transaction coverage thresholds that would further relieve unnecessary burdens for credit unions. CUNA filed an initial comment letter [...]
The CFPB on Friday announced that it is assembling a taskforce to examine ways to harmonize and modernize federal consumer financial laws. The taskforce – reporting to CFPB Director Kathy Kraninger – will recommend ways to improve [...]
Life in the realm of financial services is really challenging. Incredible, scary and daunting changes appear one after another, and leaders wonder how to handle them. The world is changing so quickly that we sometimes [...]
CFPB political staffers have overruled recommendations by career attorneys, resulting in the agency signing settlements with companies that include no repayments to consumers, House Financial Services Chairwoman Maxine Waters (D-Calif) charged Wednesday. “Consumers who were [...]
As technology becomes more and more a part of personal and work life, it’s important to take precautions to protect stored data. If your employees use a smartphone or other mobile device for work, [...]
In Part 1 of this series, we outlined what exactly constitutes a data breach, and the first of three important ways to protect your credit union. For a thorough and successful protection plan, the second [...]
“People helping people.” It’s a credit union philosophy that defines our industry and promotes our responsibility of community engagement. It’s also a philosophy that should be applied internally to champion the individuals we [...]
Callahan & Associates is a 100% employee-owned company. And as an employee of Callahan, it feels good to say that. The company has operated under an employee stock ownership plan (ESOP) that gave employees partial [...]
Believe it or not, the people who send in the information that dictates your credit score, and the bureaus themselves, are made up of humans? The reason this is important is that people make mistakes. [...]
Jake M. (20, TD Bank) “Umm, I don’t know. They’re groups of people that help bring up your credit?” Molly H. (21, Bank of America) “Ok these I’m a little bit fuzzier [...]
You keep hearing about the digital revolution—technology is becoming more and more integrated into our daily lives. The way financial institutions transact and communicate with borrowers has evolved as well, largely due to changes [...]
Credit Unions should own and know how to use their data. Period. Legacy architectures, rarely update spreadsheets, unintuitive UIs, and siloed data storage leave employees, members, and leadership in a reactive state. Many vendors offer [...]
The 2019-2020 CUNA Technology Council Executive Committee was officially announced at the 24th Annual CUNA Technology Council Conference Sept. 11-14 in Chicago. For more information on becoming a member of CUNA Councils, visit cunacouncils.org. [...]
