Disputed payments are a growing problem across our industry. In fact, research shows that payment disputes cost card issuers $12 billion annually, with 45 percent of all consumers filing at least one dispute a year – [...]
When we think about starting a business, taking a promotion or deciding how to get to that next level, we sometimes feel we are superwomen. We can do it all, maybe not all at once, [...]
When I speak for Credit Unions, I often tell a “SCARRY STORY”. Now you’re probably thinking that I misspelled “scary story” but I didn’t. I tell about the time when I was 3 [...]
For two days in late September, the Filene Research Institute brought credit union industry leaders and partners together with university academics to “connect the dots” between diversity, equity and inclusion initiatives in credit union HR [...]
NCUA, along with the Federal Reserve, Federal Deposit Insurance Corporation and Office of the Comptroller of the Currency, issued a request for comment on a proposed interagency policy statement on allowances for credit losses. The [...]
Responding to the ongoing attacks from bankers and their allies, including a newly released paper that calls for the repeal of the credit union tax exemption, NAFCU Vice President of Legislative Affairs Brad Thaler touted [...]
The co-located 2019 CUNA Technology Council and Operations & Member Experience Council Conferences in Chicago featured many highlights, including a preconference Security Summit and high-level sessions for technology and operations leaders. Nearly 100 technology leaders [...]
Credit unions should be preparing for a sharp slowdown in growth next year and a higher likelihood of recession by the end of 2021, according to a CUNA forecast released Thursday. The new set of [...]
Helping underserved communities around the globe has been the focus of the Visa Foundation since it launched two years ago. In North America, we are applying the principles of the Visa Foundation to our local [...]
What have you done this year? Was it different from what you did last year? Was it more of the same? Most importantly, did it help you achieve the results you wanted? If not, what [...]
We’re excited to share the first-ever Impact Report for the National Credit Union Foundation’s Credit Union Development Education (DE) Program. The DE Program is the signature program of the Foundation and is a [...]
Generally speaking, fintechs are friends, not threats. Most fintechs just want to make people’s financial lives a little easier. Fortunately, they often hit the market with help from community financial institutions like credit unions. [...]
I recently received the following comment from Doug Fecher, CEO of Wright-Patt Credit Union reflecting on celebrating another year of experiences. Or as he opens his remarks: “knowing that we know a whole lot less [...]
A successful enterprise risk management (ERM) program requires the board, senior leadership team, and committees to work together to identify and mitigate an organization’s risks by ensuring processes are in place and are followed [...]
We are quickly heading into the holiday season. With that comes the barrage of advertising and other messages that encourage spending, and overspending. Credit cards, lay-away and other offers make it tempting and easy to [...]
