Do you know why your employees stay in their roles? Do you know what supports their continued engagement in their work? If you begin answering this question with the words “I think …,” you may want [...]
The recent Door Dash breach impacted 4.9 million consumers—a powerful reminder that our members’ data is at risk of exposure at any given moment. Criminals often leverage information stolen from a data breach [...]
Nearly two-thirds of U.S. consumers are thinking about opening a new savings account, and about half of them (47%) say they would be comfortable with an online-only provider like Ally, Discover or Synchrony, according [...]
Welcome to episode 43 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. Randy welcomes Jim Morrell to the show. Jim is the President and CEO of Peninsula Credit Union in [...]
Thanks to online networking, more businesspeople are writing more frequently than just a decade ago. Most of us are conscientious about the content we make public but how many of us take time to consider [...]
As credit unions enter strategic planning season, we’re analyzing ratios, reviewing expenses and evaluating financial performances from 2019 as well as determining plans and goals for 2020. Everyone is trying to figure out how [...]
The clock is ticking on 2019 and there are a few things that should be top-of-mind within your organization. If you’re not strategizing about how to use what’s left of your 2019 budget, [...]
CUNA has several concerns with draft legislation that would grant NCUA direct supervisory authority over third party vendors and credit union service organizations, it wrote to leadership of the House Financial Services Task Force on [...]
CFPB Director Kathy Kraninger testified before the Senate Banking Committee Thursday and provided lawmakers with insights into the bureau's ongoing efforts related to consumer protection and education, innovation, and more. Kraninger was providing the bureau's [...]
Over 1 million internal transfers occurred in July 2019, making up 67% of all money movement; 77% transfers came via smartphone devices; and since 2014 mobile usage increased 270%. The Austin, Texas-based Malauzai Software, a [...]
Global payments include a wide range of channels with lightning-speed innovation, primarily coming from outside the banking world. Credit unions, however, must accommodate cardholders demanding convenience, security, and rapid-fire results. Yet, legacy systems are holding [...]
How do leaders ensure consistent growth for their companies? There's no easy answer; success has many influences. Ultimately, though, strong management helps businesses effectively address any challenges facing your organization. A recent article from McKinsey &[...]
Diversity and inclusion aren’t just good ideas, they are good business ideas. A 2015 report from McKinsey found that companies with the highest gender, racial and ethnic diversity are 35 percent more likely to [...]
I know, I know, you’re scratching your head, wondering what in the world toned calves have to do with trust. You see, when teams don’t trust… Well, think about it like this. You’[...]
When Heather McKissick joined University Federal Credit Union($2.6B, Austin, TX) in 2013 as vice president of human resources, she brought a deep knowledge of not-for-profit leadership and community affairs. For the past five [...]
