‘Be responsive to strategic plans’
The most important document board members review is not the monthly board packet, it’s the credit union’s strategic plan. “We see board books as retroactive of what happened instead of what could be,” [...]
News Archives
Massachusetts credit unions achieve $2 million milestone
Since they began supporting a statewide charity two decades ago, Massachusetts credit unions have reached a milestone of raising more than $2 million that supports ‘A Bed for Every Child’ initiative run by the Massachusetts [...]
Use board management software to make a new year’s resolution that sticks
With a new year approaching, many people begin making resolutions to improve their lives. Many credit unions will use this as an opportunity to reconnect with their members and provide both tools and incentives to [...]
Fintech’s fast pass to traditional banking is now cut off
Tech start-ups trying to become banks will now have to take a slower, more traditional route. Fintech companies had welcomed a special bank charter that cleared a quicker path for them to become a bank. [...]
4 crucial steps to transform banking products for a fintech world
What have Google and Amazon taught all of us? Simple is better. You can get information, answers, and product options by typing one word into your browser. Make one click and have a package of [...]
Which technology is just digital distractions for credit union CEOs
At CU 2.0, we introduce a lot of fintechs and technology organizations to the credit union industry. To be honest, we’re still shills for the concept of digital transformation. But though we present [...]
6 candy deals you can’t pass up for Halloween
Around the holidays, you can’t find many better deals than the ones on Amazon.com. As you’re clicking through these finds, you’ll notice my links will direct you to Amazon Smile. If [...]
Is your credit union annoying to do business with?
Recently, I needed to cancel a line on my cell phone. I logged into my account and “cancel a line” was not one of the transactions I could do myself. However, a chat window popped [...]
Getting to “Yes”- How to convince members to approve a credit union merger
Successful credit union mergers share a common theme: The credit unions increase their market share without incurring the expense of investing in new branch offices. However, realizing this and other benefits won’t occur until [...]
Evolving payments
Payment trends are tracked, analyzed, scrutinized and hypothesized over and over. We have always paid attention to payments and how they are processed, completed, etc. But, never as much as over the last two decades. [...]
Nominations open for 2020 CUNA HR & Organizational Development Council Awards
The 2020 CUNA HR & Organizational Development Council Awards are now accepting nominations to honor professionals in HR and organizational development for their outstanding leadership of their teams and at their credit unions. Detailed information [...]
NAFCU’s Hunt urges DOJ to provide ADA guidance
Following the Supreme Court's decision against hearing an appeal from Domino's Pizza – leaving in place a ruling from the U.S. Court of Appeals for the Ninth Circuit that Americans with Disabilities Act (ADA) requirements [...]
Tech Time: Lessons from a $130 million core contract renewal
Recently, our firm assisted a client on the renewal of a core contract that could approach $130 million in total contract value if the financial institution hits its growth targets. Below are a few war [...]
A salute to veterans
Are you a military veteran? In honor of Veterans Day, CUNA News will share stories of people in the credit union movement who have served in the military and how those experiences have shaped their [...]
Texas federal judge sentences former CU CEO for fraud
A Texas federal judge sentenced Jimmy Dutchover, former president/CEO of the $13.5 million Reeves County Teachers Credit Union in Pecos, to eight months in federal prison for using his executive position to funnel [...]