Only 5% of credit union CEOs are people of color. If one out of every 10 people on an organization’s leadership team is female, 45% of men believe women are well-represented on that leadership [...]
When you need some money to make it to your next paycheck, you can always call on Dave. If you need budgeting help, reach out to Brigit. And for a personal loan to get you [...]
When considering a field of membership expansion, you may run into an overlap with another credit union's field of membership. Depending upon your charter type, you may need to submit an overlap letter to the [...]
The conventional wisdom about first impressions is true, especially in digital channels. These digital first impressions are particularly tricky for financial institutions that are courting small businesses—because small business account opening is a somewhat [...]
A few months ago, we blogged about the scope of Regulation Z’s student loans rule and advertising student loans. In this blog, I will cover the fair lending implications of immigration status when evaluating [...]
Going into 2020 credit union marketers find themselves with an expanding list of missions to accomplish and a marketing shopping list that just seems to grow longer. As a follow-up to The Financial Brand‘s [...]
Competitive forces in the payments and financial services sector have driven two key trends in the U.S.: the acceleration of payments, and the adoption of open banking frameworks. Both are key to addressing the [...]
Welcome to episode 45 The CUInsight Experience with your host Randy Smith, co-founder of CUInsight.com. In this episode, Randy welcomes Bill Cheney, the President, and CEO of the SchoolsFirst Federal Credit Union. They are [...]
It seems like time is passing more quickly than ever! With the holidays looming, and more team members enjoying time off, it’s becoming immensely difficult to juggle the daily operations of the credit union, [...]
There’s an old saying that says “There are lies, damn lies and statistics.” I thought of this quote when I read a recent J.D. Power report that shared statistics and conclusions regarding customer [...]
If you categorize website functionality using the crawl, walk, run framework, the types of features that fit into each of those stages have changed significantly in the last handful of years. While strategically placed call-to-action [...]
The credit union movement is full of unsung professionals who devote their talent to shaping a brighter future for members and their community. Credit Union Magazine’s Credit Union Hero Award honors these credit union [...]
The NCUA in October issued two prohibition notices, which bar individuals previously associated with credit unions from any future participation in the affairs of a federally insured financial institution. Violation of a prohibition order is [...]
When Sterling Nielsen started as CEO of Mountain America Credit Union on Nov. 1, 2008, the credit union—like the economy—was in trouble. Not only did Nielsen help the CU power through some difficult [...]
More than five years after a Texas credit union was involuntarily liquidated, federal prosecutors are alleging that the former vice president of lending and five other persons ran a $2.2 million auto fraud loan [...]
