November is the Month of the Military Family. As such, we salute our military families recognizing their tireless contributions to our society and the many sacrifices they make in support of our warfighters. Military families [...]
The largest fintech in Latin America is only six years old but already it has more than 12 million customers—70% of which are under 36 years of age. If that doesn’t scare you, [...]
Consumers have a wealth of choices today about how they interact with their financial service providers—in every channel except the branch. They can go online from their computers to access their finances, open new [...]
In recognition of her passionate leadership and unwavering dedication to living out the credit union principle of “cooperation among cooperatives,” the National Credit Union Foundation (the Foundation) is pleased to announce Teresa Freeborn, President and [...]
NCUA Chairman Rodney Hood Wednesday announced the creation of the NCUA Culture Council to promote diversity, inclusion, and equity (DEI) within the agency during its Credit Union Diversity, Equity, and Inclusion Summit. NAFCU Director of [...]
It is said that trust is the most valuable thing you can earn. In financial services, it’s fundamental to success. Trust in financial institutions has been hard won since the 2008 financial crisis. And [...]
Credit unions can expect slower loan growth, accelerated savings growth, and a sluggish economy in the months ahead, says Steve Rick, chief economist for CUNA Mutual Group. During a presentation at the 2019 CUNA Lending [...]
U.S. District Judge Brian J. Davis sentenced the former credit union employee to 10 years in federal prison for mail fraud, embezzlement of credit union funds and filing a false federal income tax return. [...]
On the heels of the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA) is the latest regulation to address the perceived imbalance in power that exists between companies and consumers [...]
During one of our credit union brand development projects, the topic of corporate social responsibility arose, and I got push back from the CEO. “It seems like every organization says they are giving back to [...]
Being able to text clients is an essential tool that helps maximize efficiency for your business and streamlines your communications. In a recent Hearsay Systems study, results show that 98% of texts from advisors are [...]
The holiday season can be a stressful time, and nothing can multiply that feeling more than adding travel to the mix. Obviously, the holidays are a popular time to visit family and friends, so often [...]
Only 30% of business leaders worldwide are satisfied with their leadership development programs. That fact has been keeping me up at night. How do we close this gap? Before we dive in, it’s important [...]
With a strong economy and an increase in jobs and wages, consumers have more confidence when it comes to their spending habits. These spending habits have impacted the number of loans that lenders are offering [...]
If your organization is looking for ways to increase its deposit base, then offering IRAs could be the perfect solution. According to a recent study by the Investment Company Institute, in 2018 almost one-third (43 [...]
