More and more shoppers are filing bogus card disputes that frequently leave merchants holding the bag on chargebacks, according to new data from technology and consulting firm Chargebacks911. The survey of more than 200 online, [...]
Around Halloween, perhaps to scare all of the bankers out there, the Federal Reserve dropped rates again, this time by 25 basis points to a range of 1.5% to 1.75%. The widely expected [...]
The ever-changing retail environment is seeing a significant shift from product-based stores to immersive, brand-building experiences. This is visible all over the world, but one of the latest and best examples can be seen at [...]
The holiday season is upon us. While this time of year has plenty of reasons to celebrate, it also adds stress to already busy work and personal lives. Disengagement and that "checked out" feeling among [...]
There are countless opportunities for credit unions to spend money and improve services. But how about where they can save money and do the same? We’ve put together a quick introduction to a few [...]
Fintechs and other challenger brands have been outdistancing many traditional financial institutions in key aspects of digital marketing efforts, according to a Gartner financial marketing study. The research also finds that financial comparison shopping sites [...]
So, you’ve got your YouTube channel set up. You’re beginning to run ads on your videos through YouTube’s YPP (YouTube Partner Program). Money from those ads is just starting to trickle in. [...]
In Act 1 of this series, I shared some trends that have emerged from the 1,359 credit union websites the CUPP Research Team visited for The Credit Union Photography Project: 90% of credit union [...]
Financial education is one of our basic industry principles. At the core of who we are as an industry, we care about providing quality education and training. Nationally, a belief in the power of education [...]
In August, our family welcomed an Au Pair from Italy who was supposed to be with us for a year. With a busy household of three young kids with many activities, my husband and I [...]
The NCUA board will discuss a proposal on real estate appraisals, a final interpretive rule and policy statement on Chairman Rodney Hood’s “second chance” proposal and will receive an update on the National Credit [...]
NAFCU met Wednesday at the Treasury Department with Bimal Patel, assistant secretary for financial institutions, and staff to discuss a number of high-priority credit union issues, including housing finance reform, faster payments, cybersecurity, fintechs, and [...]
Loan growth has outpaced deposit growth over the past few years and on-balance sheet liquidity levels have been declining. Wholesale funding levels are on the rise and deposit attrition levels continue to increase. Undeniably, liquidity [...]
Formulating a business continuity plan (BCP) is only half the battle. A solid BC strategy needs more than just a well-laid out theory. However, how does your plan hold up in a real-world disaster? Agility [...]
Two cybersecurity reports paint a dreadful end-of-the year picture: one forecasts major data breaches fueling a holiday retail cybercrime spree; the other suggests financial institutions on the hook for any incidents. Fraud increased 30% overall [...]
