Greetings Compliance Friends! I’d like to start off today’s blog with a brief scenario: ABC Credit Union is seeking to expand its staff of loan originators to accommodate an uptick in loan applications. [...]
You’ve used Google and seen it return thousands of hits. There are endless pages of content based on what you typed into the search bar. Think of the first page. Think about the first [...]
Many credit unions (and businesses in general) pride themselves on giving members and customers exactly what they ask for. No more. No less. They are honest people delivering exactly what they promise. But is that [...]
Do deposits and donuts mix? They do for CBC Federal Credit Union, which recently opened a unique shared retail space in partnership with Dunkin’. As branches downsize and competition for retail space heats up, these [...]
Recessions are the equivalent of an economic winter. Like the weather, some are mild and relatively brief such as the recession that occurred in the early 2000s. That one lasted only 8 months and saw [...]
The Telephone Consumer Protection Act (TPCA) as currently implemented harms credit unions member by hindering the flow of important information and forces them to bear the costs of TCPA lawsuits, CUNA wrote in an amicus [...]
Credit union professionals are marking their calendars for this coming Monday – Nov. 25 – as NAFCU kicks off the holiday season early with its Pre-Cyber Monday sale. Monday only, credit unions can save $333 with code [...]
In an age of rapid digital advances, credit unions are committing significant resources to improve their members’ online and mobile experiences. With so much focus on implementing the latest and greatest in technology, it can [...]
The NCUA board unanimously agreed on Thursday to publish a proposed rule that would increase the threshold for required appraisals for residential real estate transactions from $250,000 to $400,000. The threshold has not [...]
Macy's has written to customers that have been affected by a data breach, just ahead of its Q3 earnings and the Black Friday shopping season. In a letter dated November 14, the company said: "On [...]
Financial intuitions around the country are reporting phishing attacks on accountholders where criminals are posing as a fraud team representative from the institution. These attacks have resulted in as much as $10,000 in losses [...]
Every day, consumers are faced with a myriad of questions: What goods or services will I purchase or pay for today? Where will I go to buy them, or through what channel? What payment method [...]
Having done lots of marketing automation onboarding and coaching in the last year, I’ve decided it would be helpful to put some of CU 2.0’s processes out there. You might be wondering… [...]
When it comes to the critical credit union priority of compliance, you have to do it right. With a compliance management system (CMS), you can stay on track and be sure you are remaining compliant. [...]
When it comes to Thanksgiving, you really can’t beat Grandma’s cooking. For fans of food and spending time with those you care about, this is our time of year. In fact, we’re [...]
