Not everyone is familiar with how valuable the role of dealer relationship officer can be for a financial institution. I sat down with Jennifer Cook and Tiffany Nelson, the dealer relationship officers at Security Service [...]
After more than 12 years helping banks and credit unions optimize their service contracts through expert negotiations with vendors, I have picked up a number of secrets that have empowered JMFA clients across the nation [...]
Your website is front and center when it comes to your credit union’s communication with prospective and current members. That prominence and visibility make it critical that everything on your site is accurate and [...]
Insurance is a contract between a person or entity and an insurance company, wherein the insurance company will compensate or cover losses for the person or entity in the case of an unforeseen circumstance occurring. [...]
It’s December, and if you’re like most credit union leaders, your strategic plan is distributed, and the 2020 budget is approved. Before you know it, you and your team will be off and [...]
Recently I was a speaker at an amazing event. The event was in conjunction with a fund-raiser to bring awareness to two major challenges . . . cancers that affect women and domestic violence. As stories were being [...]
We can’t do it alone. In our personal and professional lives, finding the right partner makes all the difference. Partnerships will become increasingly important for your credit union as you strive to grow and [...]
The Secure and Fair Enforcement (SAFE) Banking Act is a critical first step to ensure legal cannabis marketplaces are safe, legal and transparent, CUNA and other financial services trade organizations wrote to Senate Banking Committee [...]
The NCUA Board voted today to delay its risk-based capital rule, pushing its implementation date back two years to Jan. 1, 2022. NAFCU has led efforts to ensure credit unions and their members benefit from [...]
In my October market outlook, I incorrectly projected that the U.S. economy would be entering recession by December. While manufacturing and business investment have continued to slow consistently, our robust employment picture continues to [...]
A former vice president/supervisor of accounting and a teller/vault supervisor were sentenced Wednesday for embezzling more than $1.1 million from a Texas credit union. U.S. District Court Judge Sim Lake in [...]
John Sahagian describes himself as a “data nerd at heart,” and his 25-year career at BCU($3.7B, Vernon Hills, IL) tracks the development of business intelligence as an emerging cross-silo discipline at today’s [...]
Oh yes, I did. I signed up for Disney+ within the first week. As an avid fan of all things Disney, Star Wars and Marvel how could I not? I mean let’s be real: [...]
Credit unions are the ultimate arbiters of the welfare of families across the United States, whether providing financial stability to a family buying their first home or getting a working mom the vehicle she needs [...]
There’s an increasing trend among financial brand marketing teams I work with: They report feeling stressed and overwhelmed thanks to the continued rise and focus on digital growth. It’s an understandable reaction as [...]
