Keep the happy in your holidays
The season for scouring stores and websites for the best deals is upon us. While shoppers are busy trying to get the biggest bargain, fraudsters and scammers are also busy targeting consumers who have their [...]
News Archives
Innovators and game-changers: Meet the newest additions to the THINK 20 speaker lineup
We’re approaching a new decade, which means now is the time to introduce bold ideas at your credit union and rethink what’s possible. THINK 20 will bring to the stage our boldest line-up [...]
Leaping ahead to 2020 – Fall rulemaking agendas & exam modernization
As 2019 winds down, many are already looking ahead to next year including the key federal regulators that issue rules impacting credit unions. Two times a year, the Office of Management and Budget, Office of [...]
Pricing a Death Star
With Star Wars Episode 9: The Rise of Skywalker hitting theaters, it’s time to travel to a galaxy far far away and take a look at the insane for just a moment. Everyone who [...]
Advocacy training for credit union employees is essential
When the people of the credit union movement stand together, we are most effective. Issues concerning us, our choice to be members of the nation’s credit unions and the unique structure of our chosen [...]
Welcome back to a new decade of banking
Just like that, another decade has slipped us by. It went like a blur, didn’t it? So here we are, once again, contemplating what the future will bring. In a commoditized industry like financial [...]
Immobile mobile banking: Stuck in the mud
How many of your members do most of their banking via a mobile app? How many should? Milestones to remember before answering: iPhone introduced June 2007 SMS banking via phone debuted in Europe 1999 Mobile [...]
Senate passes TRACED Act to address illegal robocalls
The Senate Thursday voted in favor of the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, legislation designed to combat unwanted robocalls via the Telephone Consumer Protection Act. The House passed the bill earlier [...]
Senators ask for update on GSE reform
Senate Banking Committee Ranking Member Sherrod Brown, D-Ohio, and other Democratic members of the committee have requested an update on efforts to reform the government-sponsored enterprises (GSEs) and remove them from conservatorship. The letter, sent [...]
Inside Marketing: Formulating an effective digital strategy for member engagement
Advances in digital marketing have opened up many avenues for engaging with credit union members. The multitude of channels at your disposal today necessitates formulating an effective content and communication strategy for interacting with existing [...]
Know the rules on holiday gifts
Your credit union's offices soon (if they aren't already) will be full of cards, chocolates, cookies, fruitcakes, and maybe tickets to the “concert of the year.” Can you accept these? Do you know when you [...]
4 trends expected to shape the commercial lending landscape next year
Earlier this month, the NCUA reported credit union loans increased 5.9% year-over-year in Q3 for a total of $1.1 trillion. Commercial loans, in particular, rose an impressive 13.2%, totaling $78 billion. This [...]
How student loans can impact your credit score
If you’re concerned about the impact student loans will have on your financial future, you’re far from alone. And while your primary focus may be on creating a plan to pay off those [...]
The unspoken holiday problem (and how to help your account holders address it)
Somewhere along the way (perhaps, not-so-coincidentally, as we each made the transition from child to adult) the holiday season became one big ball of pressure—with financial worry at its core. Statistics seem to support [...]
5 ways financial marketers can be sure they’re using the right metrics
Despite many advancements in the use of data that help banks and credit unions target the most appropriate consumers, marketers face many challenges measuring marketing performance. The fact is, the level of investment in marketing [...]