Mike Mercer, president/CEO of the League of Southeastern Credit Unions who served as president/CEO of Georgia Credit Union Affiliates for more than 30 years, will retire as of Dec. 31. Mercer took over [...]
According to the Commerce Department's final estimate, the U.S. economy grew 2.1 percent in the third quarter, remaining unchanged from the second estimate. NAFCU Chief Economist and Vice President of Research Curt Long [...]
U.S. households’ credit experiences and expectations remained fairly stable in 2019 compared to 2018, but the rejection rate for auto loans nearly doubled from 4.5% in October 2018 to 8.1% in October [...]
In a move to bring in new members and deepen relationships with existing account holders, one credit union is paying 5% APY on checking. But to get that very attractive rate, consumers have to use [...]
With more than 150 investors contributing a total of $27 million to his company, Phil Goldberg still couldn’t get a loan from a bank. It’s not because the banks didn’t want to [...]
Artificial Intelligence (AI) is becoming ubiquitous in recent years and its uses are seen in every industry from health, to travel, to banking, to hospitality and finance. According to the IHS Markit’s “Artificial Intelligence [...]
Exceeding forecasts, Dec. 21, the last Saturday shopping day before Christmas 2019, has been confirmed as the single biggest retail sales day in U.S. History. According to retail research firm Customer Growth Partners, consumers [...]
The banking industry’s reputation got clobbered during the Great Recession. While financial services’ image rebounded somewhat, surveys now show that it is sliding again. Causes include data breaches, systems failures, and poor customer experiences. [...]
It’s Christmas Eve and 2020 is just over a week away. Every year seems to go by faster than the last. As we put the finishing touches on 2019, we once again take a [...]
As 2019 draws to a close, we’d like to reflect on all the conversations we’ve had throughout the year and share the credit union branching trends we see coming to the forefront in [...]
Credit Union business lending is on the rise. Notably, as of Q3 2019, MBLs are 6.19% of total loans compared to 5.65% as of Q1 2018 according to NCUA. This growth is due [...]
Friends, we are in the home stretch. There are only a couple of days left in 2019 and we know from experience that the pressure of this time of year can be high - to [...]
The new year marks not only the start of a new decade, but the effective date of several important rules for credit unions. One rulemaking no longer belongs on the below list, NCUA agreed at [...]
The Federal Reserve, in a new study on payments, found that "check payments continued their long-run decline" as the number of automated clearinghouse (ACH) debit transfers exceeded the number of check payments for the first [...]
The Quantum Governance team has had the opportunity to work with a great many credit unions throughout the U.S. and Canada—often with the core objective of improving the working relationship between the board [...]
