News Archives

5 ways credit unions can build a better CX than fintechs

5 ways credit unions can build a better CX than fintechs

Banks and credit unions begin collecting personal financial data from the time they first sign up consumers. From there the accumulation builds exponentially, creating a mountain of data that fintechs drool over. Yet, a survey [...]

9 words to retire with 2019

9 words to retire with 2019

Although language is fluid, accepted modern colloquialisms along with recent additions to the English dictionary is a reminder of the adage: “just because we can does not mean we should.” In no particular order, these [...]

850 Wawa locations affected by malware

850 Wawa locations affected by malware

Last week, convenience store chain Wawa announced that more than 850 of its stores had been impacted by malware that exposed customers' debit and credit card information since March. It has not released how many [...]

The ransomware threat

The ransomware threat

Most credit unions have heard about ransomware attacks, but few have experienced them, says Ray Murphy, chief information security officer at LEO Cyber Security, Dallas. “The criminals are now exploiting schools, healthcare—including hospitals and [...]

The economy, compliance, bank attacks & more

The economy, compliance, bank attacks & more

2020 has arrived and with it, fittingly, plenty of predictions and forecasts for “seeing” what’s ahead. CUToday.info has assembled abridged versions of previous reporting on what might be expected across the full spectrum [...]

How to strengthen your leadership in 2020

How to strengthen your leadership in 2020

As we enter a new year (and a new decade), now is the perfect time to reflect on where you're at in your career. Where do you want to be short-term and long-term? How do [...]

Credit unions unite behind digital banking

Credit unions unite behind digital banking

The Rochdale Society of Equitable Pioneers. The Shore Porters Society. Fenwick Weavers’ Society. These and other 19th-century proto-cooperatives were the forerunners of today’s credit union (CU) community. Early innovators managed cooperatives using the same [...]

All I want for Christmas is a kickback… or not

All I want for Christmas is a kickback… or not

Happy post-Christmas Friday to the ten of us who are back to work and reviewing RESPA kickback rules together. The compliance team often receives questions from credit unions about how to cooperate with real estate [...]

Top 5 personal finance posts from 2019

Top 5 personal finance posts from 2019

Helping members become more financially secure is one of the most rewarding things that credit unions do. As we continue our look at the best from 2019, today we’ll take a look at 5 [...]