Setting intentions and priorities for 2020
Do you make New Year’s Resolutions? I do, though I call them intentions. I make intentions throughout the year, most often at the beginning of each new season. I like to spend a few [...]
News Archives
NCUA bans former CEO and financial services officer
An ex-president/CEO and a former financial services officer were banned from participating in the affairs of any federal insured financial institution, the NCUA said Tuesday. Tobisha Bullock, who worked as president/CEO at the $[...]
New, sinister scam targeting FIs
A credit union employee picks up the phone. On the other end is the voice of the CEO requesting that money be transferred to a new vendor he says the credit union has just selected. [...]
Ten things that deserve extra thought in 2020
As we get ready to turn the page on 2019, there is plenty to think about. Not only is 2020 an election year, but the economy is sending mixed signals, painting a backdrop of uncertainty. [...]
What may we expect for blockchain and the crypto markets in 2020?
2019 has almost come to an end and we can safely say that this was a remarkable year for blockchain technology. A lot of things, some unexpected, happened. But now it is time to bring [...]
5 New Year’s resolutions you can’t afford to break in 2020
Are you in the mood for some New Year’s resolutions that are both achievable and require zero hours in the gym? Well, here’s a handful of ‘em that can help you deliver the [...]
7 CXOs opine on the member experience
The expansion of digital offerings and the growing expectations of consumers who use them puts unprecedented pressure on credit unions to keep up with competition or risk irrelevancy. It’s great for credit unions to [...]
Top ten marketing posts from 2019
Good morning! This is the last day that someone will say good morning to you until 2020. Don’t worry, that’s not far off. As we finish up our year, we also send you [...]
2020 essential: Digital first marketing strategy
According to a recent report by emarketer.com, “In 2019, for the first time, the average U.S. adult will spend more time engaging with their mobile devices than watching TV.” What does that mean [...]
The real lesson your credit union should learn from Peloton’s ad flop (it’s not what you think)
By now you've probably seen the Peloton ad...or at least heard it mentioned at a holiday party. The big lesson for your credit union no one is talking about is the root of why [...]
In 2020 let’s focus on member savings!
As we enter a new year and a new decade, it is time to reflect on the condition of our members and think about ways we can shift our focus and behaviors to improve their [...]
NAFCU’s bold advocacy achieves big wins for CUs in 2019
As 2019 comes to an end, NAFCU's bold advocacy strategy – informed by direct member feedback – achieved a number of wins for the industry throughout the year. These wins put credit unions in a strong position [...]
Why buy insurance from a credit union?
The most obvious reason a member—or non-member, if your credit union sells insurance through a credit union service organization—might go to a CU for insurance rather than an insurance company or some other [...]
Credit unions set to finalize mergers in 2020
While members are set to vote on 12 proposed credit union mergers in January and February, four credit unions announced this month their members have given the green light for their consolidations to finalize in [...]
Stop dreaming: Cannabis banking reform isn’t happening in 2020
Over the long run, the cannabis industry has the makings of being a big-money business. Worldwide legal marijuana sales have more than tripled between 2014 and 2018 to almost $11 billion, and most analysts on [...]