CUNA and several financial services trade organizations petitioned the U.S. Supreme Court this week to review a case involving Fair Housing Act (FHA) claims filed by municipalities. CUNA and the trades ask the Supreme [...]
Credit unions looking to partner with the best service providers in the industry – for card processing, compliance assistance, lending, risk management, technology, and more – can now access NAFCU's 2020 Vendor Directory in its all-new digital [...]
Car prices are going up—with average cost of a new vehicle reaching $37,000 in 2019, according to Kelly Blue Book. In response, consumers are buying more used cars. They’re also holding onto [...]
In September, a North Carolina man walked into a branch of the $40.8 billion State Employees Credit Union, drew two semi-automatic pistols and held the branch manager hostage. But Kevin Francis Lailiberte didn’t [...]
According to an article by MasterWord, studies show that when people are making major decisions (including those regarding financial matters), they are usually more comfortable in their first language, even if they can understand English [...]
Business intelligence gained much attention in 2019. What was once a wish-list item — having staff members dedicated to mining member data to uncover new service opportunities — has become central to the continued success and relevancy [...]
One financial institution bankrolled a road trip for its entire leadership team to visit fintech startups over the course of a week. The company took this bold step to immerse all decisionmakers in the digital [...]
The war between credit unions and banks may be one that never ends. But when it comes to the fight for members, it’s one credit unions would prefer to win. So how can credit [...]
You buy books. They sit on the shelf. You mean well. You want to read, but you can never find the time. That was me in 2018. I bought more than a dozen books and [...]
December 7th of our most recent year past marks the 78th anniversary of a date that will live in infamy, to use words of the very man who signed into law the Federal Credit Union [...]
Ten years ago I co-authored a book with Jim Jerving that predicted the demise of most “marketing” in credit unions. And now here we are less than 24 hours from that year! Were we right? [...]
As NAFCU and the industry achieved some big wins in 2019, NAFCU's Regulatory Compliance Team answered hundreds of questions and published blogs and other resources each month to help member credit unions stay updated on [...]
Do you make New Year’s Resolutions? I do, though I call them intentions. I make intentions throughout the year, most often at the beginning of each new season. I like to spend a few [...]
An ex-president/CEO and a former financial services officer were banned from participating in the affairs of any federal insured financial institution, the NCUA said Tuesday. Tobisha Bullock, who worked as president/CEO at the $[...]
A credit union employee picks up the phone. On the other end is the voice of the CEO requesting that money be transferred to a new vendor he says the credit union has just selected. [...]
