A different approach to resolutions
As we come back to the office from the winter holidays, one thing likely on our minds is sticking to New Year's resolutions. We all start the year with aspirations to lead better, healthier lives, [...]
News Archives
‘Branch deserts’ hurt key markets even in mobile banking era
How is a bank or credit union branch like a supermarket? Both branches and grocery stores nurture a geographic area, each in their own way. United States government agencies such as the Department of Agriculture [...]
College and the lack of tradesmen
This is an interesting time. There seems to be a push from all directions to get a college degree. This isn’t a bad thing by any means. But there is a curious situation developing [...]
Three tough questions for your leadership team
McKinsey & Company recently proposed a framework for helping C-level executives make critical decisions around transformation and growth. It includes three tough questions: Where is your growth going to come from? How can you grow [...]
Four actions loyalty marketers must take to gain top-of-wallet status
Today’s consumers must choose not only where to shop and what to buy, but also how to pay. Ever-evolving options from store cards to online channels have placed increasing importance on achieving top-of-wallet status. [...]
What does it take to redesign a credit union website?
So. You’ve decided to redo your credit union website design. Or maybe you’re still just thinking about it. Either way, it’s probably a good idea to know what you’re getting into. [...]
Oral arguments in court jurisdiction case set for March 17-20
Oral arguments for a case involving access to federal courts via diversity jurisdiction have been set for between March 17 and 20. CUNA filed an amicus brief in May in Navy FCU v. LTD Financial [...]
NAFCU meets with CFPB on financial literacy, savings initiative
NAFCU's Regulatory Affairs team and other industry stakeholders met yesterday with CFPB leaders to discuss the bureau’s ongoing financial literacy efforts and savings initiatives. Late last month the CFPB released itsFinancial Literacy Annual Report [...]
Organizers announce new national Credit Union Cannabiz Conference
A national Credit Union Cannabiz Conference, that will exclusively focus on how credit unions can provide banking services for marijuana-related businesses, will be held in Chicago in April, organizers announced Wednesday. “There is tremendous opportunity, [...]
How to protect your financial institution from foreign cyberattacks
Tensions in the Middle East are high following the U.S. government's assassination of Qassem Soleimani, Iran’s top-ranking military general. Iran retaliated in the early hours of January 8, launching more than a dozen [...]
Compliance as a strategic member experience asset?
Something’s been on my mind since joining the PolicyWorks team last summer. Coming on board as VP of Client Development, I had a strong vision for how I planned to contribute. In brief, I [...]
How often should you email your credit union members?
One of the most common questions from credit union marketing teams is about how often they should email their members. How often can they email their members? It’s a scary proposition, spamming your membership. [...]
How to NOT get overwhelmed in 2020
It’s 2020! A new year! A new decade! Get excited people! Such is the theme of many articles this week. You’ve likely read at least one of them, and yes, we’ve written [...]
Closing the purpose gap
When your employees understand and embrace your organization’s purpose, they are inspired to do great work and are more committed to delivering on your credit union’s promise. Credit union’s embracing the people-helping-people [...]
3 money moves you should make now
It’s January 2020. I don’t know about you guys, but I remember Y2K like it was yesterday. I’m still not exactly sure how we got to 2020 so fast, but alas, here [...]