Crisis communication planning before you need it is critical
Have you thought about your credit union’s communication plan in the event of a crisis? It’s generally not a question of if, but when, a crisis will hit your credit union. And it [...]
Have you thought about your credit union’s communication plan in the event of a crisis? It’s generally not a question of if, but when, a crisis will hit your credit union. And it [...]
There are 6 hostages in a building. The hostage-taker says he’ll start shooting in an hour if his demands are not met. You’re handed the phone to negotiate. What do you do? While [...]
CUNA announced Thursday the CUNA/League system will spend a record-setting $7 million in the 2020 election cycle to support congressional candidates on both sides of the aisle. Credit Union Legislative Action Council (CULAC), the [...]
On a seasonally adjusted basis, overall consumer prices increased 0.2 percent in December following a 0.3 percent rise in November. NAFCU's Curt Long, in a new Macro Data Flash report, attributed the growth [...]
Brand awareness and effective marketing are crucial elements of growth for every organization, including credit unions. But staying on top of the latest trends and strategies can be challenging, especially as consumer expectations and technologies [...]
As a credit union branch manager in the 1990s, Chris Lorence found it frustrating how many members would have payroll deduction through the institution but keep their primary financial relationship elsewhere. They simply didn’t [...]
Instead of spending dollars on traditional marketing, one CU is experimenting with a new way to sway consumers—paying them to read their materials. West Community CU here has begun offering Plinqit—a brandable, savings [...]
On a recent episode of NAFCU’s "The CU Lab," Allied’s own Jarrett Settles (National Sales Consultant | Technology, Lending, and Deposit Growth) got together with two other industry experts – Will Sneed, Director of Lender [...]
CUNA Brokerage Services, Inc. (CBSI) Financial Advisors attending Advisor Academy in Madison, Wisconsin took time from their November studies to show they embrace the credit union philosophy of “people helping people.” Attendees, who work with [...]
Digital transformation. Omnichannel. Cloud. Blockchain. Artificial intelligence. Who knows the next buzzword that will strike the credit union industry? It feels like there is always a new hot topic. In fact, it’s hard to [...]
Paying for college is no small undertaking. After all, the entire affair costs thousands and thousands of dollars. So, how do you go about being able to afford college? Believe it or not, the out-of-pocket [...]
Setting aside any arguments for brick & mortar expansion vs. online/mobile growth – I think we can all agree that it’s an exciting time when your credit union is ready to expand. Whether you’[...]
It’s been over a year since I first joined the Global Women’s Leadership Network (GWLN). I’ve had the pleasure of meeting amazing women and men from credit union systems in the US [...]
For decades, community banks and credit unions were the go-to providers of home and auto loans, checking and savings accounts, and other financial services for many consumers. In recent years, though, technological advances have paved [...]
CUNA wrote House leadership this week in support of two bills that are expected to be considered on the House floor in the coming days, the Expanding Opportunities for Minority Depository Institutions Act (H.R. [...]