Don’t let 2020 be a year your credit union regrets
Even though we’re less than halfway through the first quarter of 2020, it’s a good time to start thinking about the opportunities that will present themselves to you throughout the rest of the [...]
News Archives
Harnessing your data to build a better marketing strategy
There’s a Chinese proverb that says, “The best time to plant a tree was 20 years ago. The second best time is now.” That couldn’t be more true than in the case of [...]
Exploring Regulation Z’s opt-in requirement for over-the-limit fees
NAFCU has covered many of the different credit card rules in past Compliance Blog posts. However, one topic we haven’t covered lately is the requirements around charging members for exceeding a credit limit. Section [...]
Coronavirus update: Tips for travel
Globally, the coronavirus has infected more than 75,000 people and led to over 2,000 deaths. But business travelers should avoid panic, says pandemic expert Regina Phelps, who offers preventive health tips for those [...]
ICYMI: 7 share-worthy facts about credit unions
We know credit unions are the best option for consumers. So do you. The important thing, though, is to tell the story over and over again. To Congress, to regulators and of course in our [...]
Take extra steps to retain top talent
In our industry, we talk a lot about “table stakes”— things that credit unions have to do just to be in the game. For example, many credit unions offer a mobile banking app. Although they [...]
The importance of user experience for members
Technology is driving the financial services industry. This includes credit unions. The emergence of fintechs and other non-traditional financial services companies are helping to push this momentum. Consumers can now handle all their financial matters [...]
Fighting against elder financial exploitation
The statistics of Elder Financial Exploitation are staggering. The Centers for Disease Control and Prevention estimate that 1 in every 10 Americans age 60 and older suffers from some form of financial abuse. And even [...]
5,000 credit union leaders coming to D.C. to talk policy with Congress
More than 5,000 credit union professionals will be in Washington, D.C. next week for CUNA’s Governmental Affairs Conference (GAC), CUNA Chief Advocacy Officer Ryan Donovan wrote all 535 Congressional offices Tuesday. Part [...]
NAFCU’s Schafer gives insights into marijuana banking landscape
Will credit unions receive more guidance and clarity related to providing financial services to marijuana-related businesses (MRBs) this year? NAFCU Regulatory Affairs Counsel Kaley Schafer, in a new Compliance Blog post, reviews the current landscape [...]
The big picture of split-dollar agreements
Split-dollar life insurance is becoming a more popular executive benefit for credit unions. When executing these agreements, it’s important to consider the big picture by answering these questions: How will this split-dollar agreement fit [...]
Rules, regulations, and relationships: How WSECU spreads compliance management across the enterprise
Every month, a group of senior leaders at WSECU($3.3B, Olympia, WA) gather to review their organization’s appetite for risk, renew its focus on member protection, and break down silos that block the [...]
Preparing your credit union for the Coronavirus
The Coronavirus continues to spread rapidly through China, and it’s difficult to find accurate numbers of its victims. Although most China and most countries have done a good job of containing the virus within [...]
Biometrics invade banking and retail
Banks have been quietly rolling out biometrics to identify customers — verifying them by their fingerprint, voice or eye scan — and retailers like Amazon are getting into the game. Why it matters: These companies are amassing [...]
Do you know what your employees value?
Practically every employee at any organization has at least entertained the prospect of leaving their current workplace. Whether a fleeting thought or a serious consideration leads them to actively pursue other employment, this is the [...]