News Archives

Fatigue is killing our productivity

Fatigue is killing our productivity

I recently spoke with a good friend who is the CEO of a credit union.  I asked him what he struggled with, as CEO. Staff burnout, he said.  Almost without hesitation. Since the great recession [...]

Is your credit union holding itself accountable?

Is your credit union holding itself accountable?

Like any great sports team, a credit union team is only as strong as their least engaged teammate. The best teams in history have not had that one, singular all-star player but a collection of [...]

Crafting a purpose-driven brand

Crafting a purpose-driven brand

For Mennonite Savings and Credit Union (MSCU), a faith-based fi­nancial cooperative headquartered in Ontario, Canada, a new name held the hope of con­necting faith and values with finances for more families and businesses [...]

Credit union super power reminder – the HUG!

Credit union super power reminder – the HUG!

Let me start this article on credit union superpowers by making a respectfully low bow to Stan Lee and Malcolm Wheeler-Nicholson, founders of Marvel and DC comics respectfully. Both Lee and Wheeler-Nicholson delivered the chassis [...]