With 10 branches in five states and a SEG membership dispersed well beyond that, Honda Federal Credit Union ($881.5M, Torrance, CA) understands well the digital service imperative. That’s why the California-based credit union [...]
Gen Z money habits are a thing of intrigue for many credit union and community bank marketers. So let’s take a closer look. First, a picture. That frumpy kid you saw on your way [...]
Fifteen emotional competencies form the foundation of human behavior, and improving this foundation increases the ease and effectiveness of our many relationships in the workplace and, ultimately, our leadership effectiveness. Dr. Deedee Myers helps us [...]
Today’s consumers want a financial relationship that can help them manage their daily financial needs and improve their overall lifestyle; but they haven’t found one yet. We know this because 40 percent of [...]
Legal scrutiny for community banks and credit unions has picked up recently with an increase in the number of demand letters alleging deceptive practices and excessive Overdraft/NSF fees. While recent allegations of improper fee [...]
On February 28, 2020 the Department of Defense (DoD) issued a third interpretive rule for its Military Lending Act (MLA) regulations. This adds one more finite question & answer to DoD’s list and reverts [...]
Is your credit union offering only static, one-size-fits-all overdraft limits? Giving every member the same overdraft limit means you’re working with an UNMANAGED program and limiting your ability to manage charge offs and address [...]
How often do you engage with all of the different companies you do business with from your phone? I’ll bet you do it all-day long. With the advent of the smartphone, we have all [...]
International Women’s Day (IWD) is celebrated each year on March 8 and this year the theme is #EachforEqual. Centered around taking action for equality and raising awareness against bias, IWD 2020 sees a number [...]
After receiving an influx of questions about writing and publishing a book, I decided in 2014 to put my advice into an article and publish it on LinkedIn. The regular stream of inquiries continued, and [...]
The importance of not-for-profit financial cooperatives is as significant today as it’s ever been, CUNA President/CEO Jim Nussle wrote Tuesday for a hearing discussing the proposed Treasury Department budget for FY2021. “Credit unions [...]
Members of NAFCU's Regulatory Affairs team joined a coalition of other organizations yesterday for a meeting with the Federal Communications Commission (FCC) to discuss the Declaratory Ruling and Notice made in June 2019 to allow [...]
According to BalancedComp’s annual salary and incentive survey, the average employee turnover rates for banks and credit unions peaked at 19.7% in 2018. Unlike banking and tech firm competitors, credit unions are known [...]
When shopping for a mortgage, there's one lender that home buyers often overlook: credit unions. So what is a credit union? It's a cooperative financial institution owned and controlled by its members—all of the [...]
The coronavirus outbreak is having a wide range of side effects, from pasta shortages at U.S. grocery stores to a rise in stock prices for video-conferencing companies. The ripples could reach far-off distances and [...]
