NAFCU continues to receive questions from credit unions as they navigate the challenges posed by COVID-19 and work to help their members who are adversely impacted. One common question is to what extent loan modifications [...]
Between trying to keep employees safe and healthy, keep business rolling, and offer members support during this trying time, there is no shortage of work needing to be done in this coronavirus pandemic. How can [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week. Mentioned this week: *Consider mindfulness & meditation to manage stress [...]
Kids don’t generally have a lot of deep knowledge when it comes to money and how to manage it. What they do know, they’ve probably learned from their parents. If your kids haven't [...]
When it comes to consumer lending, competition for customer attraction and retention is intense. In addition to improved customer service and efficiency, today's credit unions must be able to quickly pivot to provide a variety [...]
The best business continuity plan (BCP) is specific, tested and continuously updated. Obviously, it’s much easier to ensure these parameters are met when you’re not in the soup of a fast-evolving pandemic, right? [...]
As our entire country changes hour-by-hour during this evolving public health crisis, I reached out to someone I know very well and trust for advice in times of crisis . . . My dad, Marshall Boutwell. It turns [...]
Through direct CUNA and League advocacy, credit unions will be able to better serve their members affected by the latest coronavirus disease (COVID-19) relief legislation. The bill, passed by the Senate late Wednesday, was amended [...]
NAFCU President and CEO Dan Berger Wednesday urged the NCUA to grant credit unions "additional capital flexibility to address the economic crisis" and provide parity with banks in light of the coronavirus outbreak. Berger specifically [...]
In November 2019, the National Credit Union Administration finalized an updated interpretive ruling and policy statement called the Second Chance IRPS. This liberalizes the ability of federally insured credit unions to hire individuals who have [...]
Credit unions are taking to social media to share information with members during the COVID-19 outbreak. Rather than relying solely on words, Signal Financial Federal Credit Union in Kensington, Md., used a video message from [...]
As businesses and consumers continue to quickly adapt to the arrival of COVID-19 unfortunately, so are fraudsters. The Department of Justice (DOJ), World Health Organization (WHO), and FBI have all issued warnings about the rise [...]
I’m so fortunate at the Foundation to have a board that is truly diverse in its representation of our credit union system. I have credit union executives, system partners, a league president and credit [...]
In times of national emergency or market disruption, scammers capitalize on public fear to take advantage of vulnerable consumers. FinCEN and many other organizations have issued warnings and red flags to help financial institutions and [...]
In a National Credit Union Association examination, a certain type of investment on a credit union’s books is likely to trigger extra attention from the examiner. In this post, I’ll describe what raises [...]
