Contactless payment use is on the rise. According to Allied Market Research, the mobile payment market size is expected to have a compound annual growth rate of nearly 34% between 2017 and 2023. Current concerns [...]
Music has been a big part of my life since I was little. When I was three, I begged my mom to allow me to start playing the violin. She played the violin in the [...]
As your credit union works to navigate the fallout of COVID-19, it’s important to remember the value that your marketing and advertising team can add to your efforts. Through a well-timed, socially responsible advertising [...]
Only electronic methods guarantee the rapid disbursement of CARES Act funds to American families in a safe and secure manner, CUNA and other financial trade organizations wrote to the Treasury Friday. As it stands now, [...]
"The challenges that lay ahead are no match for the will and perseverance of the American spirit. This belief has never been truer than it is today," wrote NAFCU President and CEO Dan Berger in [...]
“Empathy is about standing is someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world [...]
Amid the ongoing national emergency, NAFCU has blogged about skip payments for open-end and closed-end credit and forbearance agreements. If a credit union provides this type of relief to its members, how does that affect [...]
We see many Financial Institution marketing plans that are failing to account for important recent shifts in consumer behavior. Don't make these four marketing mistakes at your financial institution: Marketing Mistake #1 - Speaking Through [...]
You’ll have to bear with me. I’m on the way home from my weekly trek to the supermarket. I’ve got to stay focused, Mad Max…er…Matt style. You see, that trek [...]
In difficult situations, leaders are looked to to set the example of how to respond, to set the tone of approach. This may seem like a big ask, especially in times of crisis – like we're [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week. Mentioned this week: Taking care of self & leading during [...]
Most of us living today have never seen anything like what we’re experiencing with the coronavirus pandemic. We now all live in some state of worry and fear. As leaders, as employees, and as [...]
In uncertain times, your members look to you. Let's face it: no disaster recovery binder or business continuity plan can address the emotional toll "social distancing" is taking on your family, your co-workers, and your [...]
“Credit Unions are built for this. They are the fabric of our community. They are the bridge between financial services and human beings.” (Thank you Bruce and Bill). We are certainly going through some trying [...]
The Federal Reserve announced it will conduct a webinar April 6 on the distribution of federal stimulus payments to individual taxpayers and small businesses, and important information regarding the distribution of cash to financial institutions. [...]
