Using disruption for good
For any business, the threat of industry disruption can loom large on the minds of those in charge. What’s the next big thing? Will we be ready? How will we adapt? What does success [...]
News Archives
IT – It’s your time down here
We all remember The Goonies. (If you don’t, stop reading and go and watch it immediately, trust me, it’s what you need right now and I know you have time.) A tribe of [...]
3 questions with CO-OP Financial Services’ Todd Clark
CUInsight Publisher & CEO Lauren Culp is joined by Todd Clark, President & CEO of CO-OP Financial Services for a quick interview with just 3 questions... (0:30) What is your company doing to support [...]
Stimulus checks are coming: Three ways to support your members
When the Treasury Department made the announcement last week that federal stimulus relief checks would begin rolling out to millions of Americans, credit unions and banks reported unprecedentedly high volumes of traffic across their websites, [...]
Social media specialists share strategies and principles
Social media is taking some of the sting out of social distancing. It’s also helping savvy credit union marketers double down on member service in this time of great need. Long a venue for [...]
3 questions with Humanidei’s Jill Nowacki
CUInsight CO-Founder Randy Smith is joined by Jill Nowacki, President and CEO of Humanidei for a quick interview with just 3 questions: (0:57) What is your company doing to support credit unions and their [...]
How can you make permanent the current increase in digital banking use?
A recent William Mills/Harris Poll asked 1,043 U.S. adults, “During social distancing, how much more or less likely are you to leverage digital banking and digital payments?” Not surprisingly, most people said [...]
Why the member experience matters more than ever
You’ve heard it before, member experience matters. But has that experience changed? Your members are now empowered to reach you by any method, making it harder than ever to provide member experience that holds [...]
Three management ideas to help your organization’s Sandwich Generation
The Sandwich Generation refers to the group of people who provide care for their own children as well as their aging parents. It was a heavy burden to carry before COVID-19, and now these individuals [...]
Five things to learn from surviving this crisis
Someone once said, “What matters most is how you walk through the fire.” For many of us, what we’re experiencing as a result of this pandemic crisis is akin to walking through fire. It’[...]
Credit unions step up amid coronavirus pandemic
Credit unions inherently support the communities in which they operate. It’s in our DNA. In times of trouble or natural disaster, credit unions have always taken on the role of financial first responder. It’[...]
Compliance, BSA 101, audits lead new CUNA compliance eSchool
CUNA announced its new Introduction to Compliance eSchool, which will take place for three Monday sessions April 27-May 11, 2020. “Staying current on ever-evolving rules and regulations is challenging even for seasoned compliance professionals,” says [...]
Bipartisan MBL relief bill introduced in House
Rep. Brad Sherman, D-Calif., officially introduced legislation Friday that would provide a three-year exemption from the credit union member business lending (MBL) cap for loans made to small businesses as they recover from coronavirus national [...]
Credit union members want 3 things during COVID-19 crisis
Gallup recently initiated a study among its Credit Union Consortium participants -- representative of 3.2 million credit union members across the U.S. -- to better understand how members have been affected by the [...]
Lawsuit alleges Wells Fargo unfairly shuffled Paycheck Protection Program applications
A California-based company filed a class-action lawsuit against Wells Fargo citing unfair actions against some small businesses seeking government-sponsored coronavirus relief under the Paycheck Protection Program. In March, the Treasury Department announced the $349 billion [...]