3 questions with LSC’s Libby Calderone
CUInsight Publisher & CEO Lauren Culp is joined by Libby Calderon, President and COO at LSC, for a quick interview with just 3 questions about the COVID-19 crisis… (0:48) What is your company doing [...]
News Archives
Be deliberate, not desperate, with your marketing
“We’re in a recession—we’ve got to cut marketing!” “Since our income is down we need to cut our expenses. So let’s start with marketing.” “We’re going to pause our marketing [...]
Managing your credit through a financial hardship
COVID-19 has impacted lives all around the world, causing uncertainty in many parts of life. While we all continue to navigate this unprecedented situation, we want to assure you that we at TransUnion are committed [...]
How food insecurity is spreading during COVID-19 pandemic, and what CUs should do about it
The COVID-19 pandemic has amplified many of the vulnerabilities that exist in communities across the country. Food insecurity is atop this list as more Americans are looking for ways to gain access to affordable food. [...]
Why consumers walk away from loan apps that aren’t intuitive
When it comes to loan apps and the digital age, outdated techniques won’t work. Millennial consumers “live” on their mobile devices while Generation Z was raised on digital from birth. Hence, younger consumers rely [...]
5 humble ways to communicate your COVID-19 wins
As we begin to unwind from the initial wave of COVID-19 in the U.S., most of us will be tempted to seek some sense of normalcy and move on. While understandable, it’s important [...]
‘Inspiring hope for a global community’ is this year’s ICU Day theme
On Oct. 15 credit unions worldwide will be celebrating International Credit Union Day (ICU Day). Celebrated for the first time in 1948, this annual event raises global awareness for the credit union movement through outreach, [...]
NAFCU details NCUA PPP rules in new alert to CUs
Earlier this month, the NCUA Board approved an interim final rule to make conforming amendments to capital adequacy rules consistent with the CARES Act. Under the rule, paycheck protection program loans will receive a zero [...]
Tips for supporting remote workers
In these uncertain times, CUES and credit unions have a new thing in common. We have more staff members working more hours remotely than ever before. CUES has a long history of offering flexible work [...]
Strengthening community connections amid the coronavirus
There’s no getting around it—these are scary and stressful times. As we stay at home watching a daily litany of news surrounding the impact of COVID-19, it’s hard not to let anxiety [...]
4 questions that show how analytics supports a solid response to COVID-19
The COVID-19 pandemic has pushed analytics teams out of their cubicles and onto the front lines as they identify for their credit unions which members need help the most and how to deliver it. They [...]
Four ways to provide your members with a seamless payments experience
For today’s credit union members, waiting for a replacement credit or debit card to physically arrive in the mail can be a major inconvenience. Whether due to lost or stolen cards or a data [...]
10 ways leaders help teams learn while they work from home
Hey guess what? Stuff — a very precise word, as you know — has indeed changed. This is without question breaking news, no doubt worthy of chyron placement. Leaders know this. Teams know this. No one’s [...]
Fighting COVID-19 related financial fraud
Whenever crises emerge, scams seem to follow, because while criminals can be strategic, they are also opportunistic. Since COVID-19 (Coronavirus) has caused a great deal of uncertainty and panic, fraudsters have found unique ways to [...]
5 things you need to have in your home office
If you’re reading this, there’s a good chance you’re in your home office. A couple of months ago, you may never have thought that there was much of a chance that you’[...]