Questions to set your day up for success
As we continue to adjust to a "new normal" of operating during the coronavirus pandemic, our leadership must remain steadfast and strong. With so much uncertainty in the world, it's up to us to be [...]
News Archives
Preventing online account origination fraud
As consumer demand for more online banking services grows, fraudsters are finding more and more ways to exploit these services. While not a new scheme, online account origination fraud has grown in part because of [...]
CUInsight Minute with Lauren Culp – May 1, 2020
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week. Mentioned this week: *I'm excited to be attending the CO-OP [...]
Maintain your financial health with these smart money moves
Just as the uncertainty surrounding coronavirus has caused us to make adjustments to our normal day-to-day routine, it’s important to consider doing the same to protect your financial health and wellness. Now more than [...]
Reflection questions for building a great post-pandemic world
When this pandemic is over, credit unions will have experienced—and done—a lot of new things. My sincere hope is that credit union leaders will use the positive things they’ve learned during this [...]
WAS + IS ≠ WILL BE
Without much notice, our professional and personal lives, our communities and economy, and our way of life and operating norms have been turned upside down in ways that we never imagined possible. As days turn [...]
An intelligent, strategic response to COVID-19
According to LinkedIn’s 2019 Workforce Learning Report, 94% of employees say that they would stay at a company longer if it simply invested in helping them learn. This interest in learning and development is [...]
Hood outlines liquidity, PCA, lending relief to Senate Banking chair
NCUA Chairman Rodney Hood wrote to Sen. Mike Crapo (R-Idaho), chair of the Senate Banking Committee, this week with several suggestions Congress can make to improve the operating environment for credit unions. Many suggestions align [...]
Fed maintains target rate, suggests long road to economic recovery
Yesterday, the Federal Open Market Committee (FOMC) held its April committee meeting and maintained the federal funds target rate range of 0 to 0.25 percent. NAFCU Chief Economist and Vice President of Research Curt [...]
Commodore Perry FCU leverages CDFI grant to fill worker skill gap
Commodore Perry Federal Credit Union CEO Mike Barr says he recognized a significant need in the communities the credit union serves around Oak Harbor, Ohio, for funding educational and skills training opportunities other than college. [...]
PODCAST: Personalized digital service
The coronavirus (COVID-19) pandemic has not only elevated the importance of digital services, it has made clear the limits of self-service. While sheltering at home, many members are using digital banking for first time. But [...]
The minimalist mindset in action
If we’ve learned anything during the COVID-19 pandemic, it’s to re-focus on the essentials. That’s very much in line with the recent minimalism movement, so it’s not surprising that most of [...]
Will they or won’t they? Credit unions contemplate 2nd round of PPP lending
The nation’s credit unions have been through the wringer over the past several weeks when it comes to the Paycheck Protection Program (PPP). They have had to make challenging decisions, such as whether or [...]
Is your career in need of spring cleaning?
Even in these uncertain times, spring is a time of renewal and growth. Nature understands that seasons of rebirth are vital for continued development; however, many of us can either get stuck in a rut—[...]
Strategies to strengthen accountholder relations during COVID-19
With the coronavirus (COVID-19) pandemic forcing financial institutions to close branches and halt in-person interactions, it has become more challenging than ever to keep-up ‘business as usual’ with accountholders. With needing to service loans remotely, [...]