Our work, our lives, our celebrations, and our connections to the world have all been altered in unimagined ways over the past several weeks. It’s up to us, as our members' financial stewards, to [...]
America’s credit unions are doing an amazing job helping their staff, members, and communities during the COVID-19 pandemic. Whether it’s safety in operations, loan relief, small business loans, financial support to local organizations, [...]
NCUA Chairman Rodney Hood announced Thursday that military personnel will now be able to count toward a credit union earning the Low-Income Credit Union (LICU) designation. CUNA requested this change in its engagement with NCUA, [...]
The Justice Department has filed its first case against two individuals following the start of its inquiry into the Small Business Administration's (SBA) paycheck protection program (PPP). Investigations into whether the program was protected against [...]
It’s hard to believe that at the end of 2019, “Pandemic Plan” was just a chapter heading in many credit unions’ disaster recovery and business continuity plans. Then in January, Chinese state media reported [...]
In the past decade, the digital transformation has reshaped how credit unions are expected to interact and communicate with their borrowers. This is due in large part to advances in Fintech and evolving consumer expectations. [...]
As a long-time professional contract negotiator, I often run into the same thought patterns with decision-makers: We’re just a small financial institution … We aren’t the top priority for our vendors ... We have all [...]
“It was the best of the times, it was the worst of times,” wrote Charles Dickens in one of the more famous openings to a novel in history. It was a fairly good description of [...]
In the space of a few weeks the world was turned upside down for most people as a result of the coronavirus pandemic. Even as the U.S. tentatively begins to emerge from the lockdown, [...]
Ever since the CARES Act passed and credit unions learned their members would be receiving economic impact payments (EIPs), the NAFCU Compliance Team has been getting questions about handling these incoming ACH files and checks. [...]
Right now, if you’re a toilet paper salesman, life might be a breeze. Selling a product that everyone needs is usually pretty easy. Selling a product that everyone needs AND is hoarding for some [...]
Gosh, the world has changed a lot since I wrote part 1 of this series. In fact, the new world we live in now has changed quite a bit since March 6, 2020. It feels [...]
Like many of you, I’ve learned a lot about myself during the stay-at-home order. Some good, some bad. It turns out that I am an excellent hunter-gatherer of scarce paper goods. And, I’m [...]
Everyone can agree, the world looks very different amid the COVID-19 pandemic. Organizations have adapted quickly to enable remote working, some restaurants and businesses have found ways to continue to serve guests without storefront access. [...]
CUNA President/CEO Jim Nussle discussed how credit unions are serving members during the pandemic, and what the Federal Housing Finance Agency (FHFA) could do to help, Tuesday with FHFA Director Mark Calabria. CUNA previously [...]
