News Archives

Marketing in an uncertain time

Marketing in an uncertain time

Just as credit union marketers got their plans and budgets approved and were getting their first campaigns launched, COVID-19 changed everything. Since that time, we have been scrambling to be safe at work, while developing [...]

PODCAST: Top cybersecurity threats

PODCAST: Top cybersecurity threats

Cybersecurity continues to be a top priority for credit unions and all businesses. And the coronavirus pandemic has done nothing to change that. Ransomware, email phishing attacks, and other threats remain at all-time high levels [...]

How does compliance affect customer experience?

How does compliance affect customer experience?

Perhaps now more than ever, financial institutions must understand their account holders’ needs, deliver a seamless customer experience, and operate with the utmost transparency. If there is any silver lining during this global crisis, it’[...]

A branding pandemic for credit unions

A branding pandemic for credit unions

Just as TV viewership is going up – 46% among teens – I’ve been tempted to tune out. This short YouTube video comically explains the glut of COVID-19 message out there. Another clever video captures the [...]

Feeling distracted? Here’s how to persevere

Feeling distracted? Here’s how to persevere

As many of us work from home, we're dealing with distractions we normally wouldn't face when in the office. Of course, the office environment comes with its own set of interruptions – like catching up with [...]

Special retirement considerations for women

Special retirement considerations for women

Many of us imagine spending our golden years making memories with our loved ones. For some, that might include traveling to bucket-list destinations with family, going to midweek matinees with friends, or making frequent trips [...]