As credit union C-suite executives tackle some of the biggest challenges of their careers, they are often having to rewrite strategic plans and playbooks to conform to environments, economies, and forecasts that seem to shift [...]
If you’re like most credit unions, your marketing has been all about triage over the past, chaotic, few weeks. You’ve doubled down on digital tools, told your members about closed branch lobbies and [...]
Speaker of the House Nancy Pelosi (D-Calif.) unveiled the Democratic majority’s next phase COVID-19 policy proposal—titled the HEROES Act—on Tuesday. “This draft legislation makes it clear that there is a lot more [...]
Sen. Ron Wyden, D-Ore., Monday introduced legislation – the Access to Credit for Small Businesses Impacted by the COVID-19 Crisis Act of 2020 – to provide credit unions with relief under the member business lending (MBL) cap. [...]
Long before COVID-19, member-centric digital experiences were important in every successful credit union’s long-term growth strategy to some degree. According to the January 2020 Digital Banking Report, 80% of organizations said that improving digital [...]
The COVID-19 pandemic is affecting all sectors of the U.S. economy, which will likely result in a sharp rise in payment card chargebacks. Is your credit union prepared? In an average year, the U.[...]
Financial institutions, including credit unions, have faced increased fraud risks (identity theft, scams, stolen, counterfeited and forged checks) as a result of the COVID-19 pandemic and the overall national crisis. Several federal regulators have shown [...]
On Thursday, May 7th, CO-OP hosted the first-ever THINK 20 Virtual – an all-digital conference that brought together over 2,000 credit union professionals for six hours of intelligence sharing and strategy building. With keynotes and [...]
It seems like every time a sudden and severe shock hits the financial markets, all the fancy hedge fund investment strategies that use monikers like, “Enhanced Return,” or “Alpha Plus” go from being perfectly fine [...]
Everyone is different. To say that you’re good at communicating well with everyone you work with may be a little bit of a stretch. Right now, being away from your coworkers is an adjustment. [...]
As the COVID-19 crisis continues, its financial impact is more measurable. Nearly 60% of consumers already feel household financial repercussions and they expect an average budget shortage of $1,016, according to our weekly hardship [...]
The bank and credit union communities are beginning to adapt and engage with the Hispanic market and tackle the underlying issues to help Latinos successfully navigate their finances, developing unique products and services that actually [...]
Imagine leaving your home early, wearing a face mask and gloves as you head to your local credit union branch. Upon arrival, you see your fellow members wearing their own PPE and standing six-feet apart [...]
The Consumer Financial Protection Bureau (CFPB) issued its final rule on remittancesMonday, which comes after strong CUNA engagement with the CFPB to finalize the rule. The rule raises the “normal course of business threshold” to [...]
The unemployment rate skyrocketed to 14.7 percent, the largest month-over-month increase in the history of the series dating back to January 1948. Although historical data begins in 1948, NAFCU Chief Economist and Vice President [...]
