How to get 6x more leads from your credit union website
Spoiler alert: If you want your website to generate way more leads, then put a lead capture form at the beginning of your application process. Okay, now that we put that out there, let’s [...]
News Archives
Insights from the front lines: Financial counseling during #COVID19
We provide financial coaching to thousands of consumers a week, most of them credit union members. Given that COVID19 is also an economic virus, I wanted to share with you what our counselors are doing [...]
MBL changes would provide $5B for businesses, create 50K jobs
Credit unions can bring billions of dollars into the economy with no cost to the government, CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional offices Monday. Donovan highlighted how Congressional changes to [...]
Retail sales plummet; NAFCU’s Long suggests robust recovery unlikely
"The first full month of nationwide stay-at-home orders was catastrophic for retail sales," said NAFCU Chief Economist and Vice President of Research Curt Long in a new NAFCU Macro Data Flash report. Total retail sales [...]
Lending Perspectives: COVID-19 next wave
As I write this, it’s been about two months since the sports world seemingly set the precedent for the U.S. economy by shutting down operations, setting the stage for an episode that has [...]
How COVID has changed digital ad results (the good & bad)
There is no denying it, COVID has made a significant impact to many aspects of life. Consumer preference is shifting daily, but the need for financial product/services and advice has not ended. Here's what [...]
3 questions with Momentum’s Mark Alguard
CUInsight Publisher & CEO Lauren Culp is joined by Mark Alguard, President & Director of Client Strategy of Momentum for a quick interview with just 3 questions: (0:33) What is your company doing to [...]
Things we’ve learned from quarantine
Social distancing has been easy for only a few of us. For most, it’s been… difficult. Many of the CU 2.0 team have replaced a social life and recreational activities with work. It’[...]
Credit losses and credit risk review systems
Happy Monday, compliance friends! As explained in a previous blog, the National Credit Union Administration (NCUA) signed on to an interagency policy statement on allowances for credit losses. The statement intends to promote consistency in [...]
Culture managers and heart taps mark lobby reopening at Blue FCU
Blue Federal Credit Union ($1.3B, Cheyenne, WY) wants to make sure members don’t see red when they enter one of their credit union’s 16 branches in Wyoming and Colorado, so “culture managers” [...]
The CUInsight Experience podcast: April Clobes – Mission moments (#73)
Thank you for tuning in to episode 73 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
Re-examine low-income designation to mitigate recession risk
Low-income credit unions (LICU) have benefits that help mitigate the impact of the COVID-19 recession while helping to serve members who need support the most. If you are not aware of where your credit union [...]
Leadership will impact employee experience now more than ever
How we return our people to our offices and branches will be one of the most important employee engagement activities this year. Not only will our re-entry impact the bottom line, it will also impact [...]
What the heck is typosquatting?
The other day I was attempting to connect to the Wells Fargo website and while typing in wellsfargo.com, I accidentally typed in wellsfargp.com. Yes, I typed a P where I should have typed [...]
House passes latest phase of COVID-19 relief legislation
The House passed the HEROES Act 208-199 Friday night, the latest proposal to provide relief from the coronavirus disease (COVID-19) pandemic. CUNA supports several provisions in the bill and has concerns with others. “House passage [...]