When it comes to public relations and marketing, everyone is looking for the big secret to successful initiatives—especially in this unique time where many organizations are either slashing their budgets, canceling campaigns or looking [...]
Diversity, equity, and inclusion (DEI) has become a mindset credit union leaders consider when forming their business plans. They address DEI when attracting, recruiting, and retaining employees, and also when listening to community members and [...]
In the wake of the COVID-19 crisis, consumers are changing their behaviors on a daily basis. Job losses are creating stress, while social distancing measures have changed how people can do business with their credit [...]
Recently, a coalition of industry leading businesses joined forces with the Linux Foundation to establish Trust over IP (ToIP). The coalition includes IBM, MasterCard, and CULedger, among others. The fact that such big players are [...]
CUInsight CO-Founder Randy Smith is joined by Steve Maloney, CEO of Sync1 Systems for a quick interview with just 3 questions about the COVID-19 crisis... (0:52) What is your company doing to support credit [...]
Caregivers are people helping people, who often find themselves confronted with extra expenses that affect their financial future. By revealing the growing magnitude and financial implications of this typically silent population and dispelling common myths [...]
“Crisis produces opportunity!” It might be a cliché, but it’s true. And the credit unions best positioned to benefit from that opportunity are those driven by strategy. In times like these, credit unions tend [...]
It’s a tough time for a lot of Americans right now. Some out-of-work individuals are into their 3rd month of being without a paycheck. Hopefully the stimulus checks and PPP Loans have helped put [...]
You may be thinking there’s no time to consider your credit union’s onboarding strategy right now. While it’s essential to take care of urgent member needs today, it’s still important to [...]
Over the last few months, everyone in the credit union industry has needed to look at their role and make changes. From tellers to executives, every person on your team has stepped up and committed [...]
I once read that the definition of an introvert is someone who prefers calm, minimally stimulating environments. Introverts tend to feel drained after socializing and regain their energy by spending time alone. This is largely [...]
President Donald Trump issued an executive order Wednesday calling on federal agencies to identify regulations that can be rescinded or temporarily waived to promote job creation and economic growth. The order calls for agencies to [...]
The NCUA's new Culture, Diversity, and Inclusion Council – which was announced at the agency's first Diversity, Equity and Inclusion (DEI) Summit in November – officially launched last week. The council's first task is to conduct an [...]
With “pandemic fog” circling home offices like a tornado from the Wizard of Oz, employees are feeling less and less resilient as work-from-home mandates continue in many states. What is pandemic fog? The term embodies [...]
As organizations across the country reopen, credit unions are keeping one thing in mind when deciding when to resume branch operations: Safety. That means “safety for our staff, their families, our members, and our community,” [...]
