“Some of them are just passing away!” I’m a marketer, not a doctor, so I can’t help with that. “68% of consumers leave a business relationship because of a perceived attitude of indifference.” [...]
The measure of a successful inbox management strategy is open for interpretation. Is it reaching inbox zero? For many, this is too tall an order. Read on for a few tips to consider, but keep [...]
For many people, retirement means living on a fixed income and cutting costs to reduce expenditure. And while these are both sound strategies to help stretch the dollar, sometimes the better option is to spend [...]
Across all industries, employees are worried about AI. A whopping 75% of workers are concerned about AI making certain jobs obsolete, and 65% are concerned about AI taking their job, according to a survey from [...]
Big box retailers are attacking consumer convenience, security, and value with the Big Box Bailout bill, America’s Credit Unions President/CEO Jim Nussle, American Bankers Association President/CEO Rob Nichols, and Independent Community Bankers [...]
Liquidity challenges have been a top concern for credit unions and members for some time now, especially following the large bank collapses of 2023. Even though interest rates have begun to stabilize, the continued threat [...]
In April 2024, HR professionals came to Tampa, Florida, to learn and network at America's Credit Union's HR and Organizational Development conference. It was my first time attending an HR conference, let alone speaking at [...]
Your culture always wins. A great strategy with excellent member benefits will produce mediocre results if your culture is out of sync. The changes that will transform your credit union into a resilient, dynamic force [...]
Generation Z has the potential to be the greatest credit union generation, but we are struggling financially and we need credit unions to step up to help. After I signed the lease for my first [...]
Understanding your market and targeting the right people is key to success. You can’t be all things to all people, so you must limit your scope and focus on consumers receptive to your message. [...]
In the next few years, more Americans than ever will reach the traditional retirement age of 65. A study commissioned by the Retirement Income Institute and the Alliance for Lifetime Income found nearly two-thirds of [...]
The nation’s community banks have seized on the recently announced purchase of a bank by Houston’s largest credit union to renew their demand that Congress act “on this dangerous and harmful trend.” Texas [...]
Strong employee retention is a hallmark of a thriving company culture. Fostering transparency, collaboration, and a sense of community can keep staff loyalty strong for decades. How can leaders replicate this success in their own [...]
The economy is bound to enter a downturn if the Federal Reserve delays cutting interest rates, according to Marija Veitmane, the head of equity research at State Street Global Markets. The Wall Street vet warned [...]
As a credit union, your mission is to transform lives by creating trust and a solid financial foundation for growth. Members look to you for guidance to simplify and enhance their financial lives. However, you [...]
