Back in late March we blogged about NCUA Letter to Federal Credit Unions 20-FCU-02, which provided an option for FCUs to hold their annual meetings virtually, and reminded FCUs of the option to postpone their [...]
While many stay-at-home orders have been extended, some states are allowing at least some businesses to reopen. It is important for organizations to realize the need for advanced planning of their return-to-work strategy to ensure [...]
The U.S. Small Business Administration has indicated that financial institutions (including credit unions) under $10 billion in assets have stepped up and collectively have around $60 billion (about a third) of the second-round Paycheck [...]
The coronavirus pandemic has changed the way we do business. It's caused us to review our priorities to ensure they align with what our members/customers expect from us. It's changed our office culture and [...]
Virtual tellers are serving members with a smile, be it via stand-alone machines or handheld smartphones. Shuttered lobbies have forced members into drive-thru teller lines and onto digital channels like mobile apps and online banking. [...]
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with the top three of our favorite things from the week. Mentioned this week: *While you're staying home this weekend, we've [...]
Feedback is a valuable source of information in many areas of your credit union. Here are three sources of feedback that can be super helpful to your credit union during this COVID-19 crisis... From members: [...]
When unexpected events happen, people need to be creative and flexible, but they also need a secure place to stand. In many ways, credit unions are that place for their members. Credit unions regularly connect [...]
Until this March, your typical small business owner could run their entire life from their smartphone. The one exception: their business banking relationship. That experience had not changed since the advent of email and, in [...]
As summer approaches and the nation discusses what it takes to move forward during the pandemic, it’s time for credit unions and marketing teams to reemerge from our hunkered-down states. After weeks of anxiously [...]
The Small Business Administration (SBA) announced Thursday it is setting aside $10 billion of Paycheck Protection Program (PPP) Round 2 funding to be lent exclusively by Community Development Financial Institutions (CDFIs). CDFIs work to expand [...]
Mission Federal Credit Union President and CEO Debra Schwartz, Webster First Federal Credit Union President and CEO Mike Lussier, Strategic Resource Management Senior Vice President Larry Pruss, and NAFCU President and CEO Dan Berger joined [...]
The National Credit Union Administration and state regulators have taken a variety of actions to grant credit unions regulatory relief during the COVID-19 pandemic. Most of those regulatory relief actions, however, are short-term measures will [...]
Some of the people who have been hit hardest by the coronavirus (COVID-19) pandemic are also those who have the least amount of resources and funds available to them. Point West Credit Union in Portland, [...]
ATMs are known for their convenience, offering walk-up or drive-through access to financial products like checking or savings accounts. Users leave with cash in hand or have checks deposited in minutes, all while avoiding the [...]
